Implementation Consultant

Company Overview:

Established in 2013 and headquartered in Singapore, Enable Consulting is a specialised HR solutions provider for Enterprises. We believe that having a strong and robust HR function is a key driver for continuous growth in any successful business. It is on this belief that we have built many successful partnerships with clients across different industries. We are a people business and it is our talent pool that defines us.

Enable offers high value adding solutions to improve business performance:

• We offer comprehensive HR Digital Solutions to improve efficiency of HR processes that help drive higher employee productivity.

• We provide HR Operations Support through a series of outsourced services that ensure optimal management of customers human capital processes.

• We provide HR Expert Advisory and Guidance to navigate through complex HR issues by our experienced Consultants.

• We conduct detailed HR Needs Solutioning that helps identify customers business required HR frameworks and develop them to achieve business success.

• We offer Recruitment Services to solve customers staffing solutions.

About the Job

We are seeking a self-driven and motivated individual to join us as Implementation Consultant. This role offers opportunities to gain hands-on experience in Human Resources system implementations and to continuously learn and grow in a supportive and collaborative environment. The Implementation Consultant will report to the Project Manager.

Job Responsibilities

. Support the implementation of Human Resources Systems, including project schedule management, system configuration, troubleshooting during implementation, and providing go-live and post-go-live support.

. Collaborate with clients to gather and document business requirements for system implementation.

. Develop and manage project plans, timelines, and deliverables to ensure successful project execution.

. Configure software solutions to meet clients business and operational requirements.

. Troubleshoot system issues and provide timely and effective resolutions to clients.

. Communicate effectively with clients and internal teams to ensure alignment and project success.

. Provide advisory support to clients on system configuration and assess alignment with applicable regulatory requirements.

. Assist with system demonstrations as and when required.

. Manage and respond to CRM user support tickets in a professional and customer-focused manner.

. Maintain technical documentation, user guides, and related materials.

. Conduct Human Resources System training sessions to clients.

Requirements

. Diploma or Degree in Information Technology, Human Resources, Business Information Systems, Business Analytics, or a related discipline.

. Preferably 2-5 years of relevant working experience.

. Experience in HR technology / HR systems (HRIS, payroll, talent management platforms, etc.) is required or highly preferred.

. Prior hands-on experience in implementing Human Resources System (e.g. BIPO, Prosoft, Cornerstone, Workday, etc.) would be an advantage.

. Meticulous, with strong attention to detail and excellent interpersonal skills.

. Possesses a strong sense of urgency resourceful and proactive in resolving client issues.

. Strong ability to multitask and perform effectively under pressure.

. Strong customer service aptitude, with the ability to engage clients professionally and manage expectations.