Meet with prospective and existing clients to understand their immigration, relocation and related requirements.
Identify clients needs, assess their profiles and recommend suitable immigration and relocation services.
Conduct consultations with prospective clients, explain available programmes and services, address enquiries and guide them towards suitable solutions.
Follow up with prospective clients and manage leads throughout the sales process to drive conversion and achieve sales targets.
Build and maintain strong relationships with new and existing clients to support client retention, referrals and business growth.
Develop a strong understanding of immigration programmes, visa and permit requirements across various jurisdictions, including Singapore, Australia, Canada, New Zealand, the United States, Japan, Hong Kong, Europe, Malaysia etc.
Keep up to date with changes in immigration policies, regulations and programme requirements to provide accurate and relevant information to clients.
Provide consultations on complex immigration and relocation matters and develop appropriate strategies based on clients objectives and circumstances.
Advise corporate clients on immigration and relocation requirements, including business relocation matters where applicable.
Work closely with internal teams to ensure a smooth handover of confirmed clients and accurate communication of their requirements.
Coordinate with relevant stakeholders, including HR teams, legal professionals and external vendors, where required.
Maintain regular communication with clients and provide a high standard of service throughout the engagement.
Prepare proposals, presentation materials and other client-facing materials, and conduct presentations, seminars and other business development activities to generate interest and support client engagement.
Maintain accurate records of leads, client interactions, sales activities and relevant information in the company database.
Prepare sales reports and provide updates on leads, conversions and business development activities.
Perform other sales, business development and administrative duties as required.
Requirements:
At least a Bachelor's Degree Holder
2 - 3 years of relevant working experience preferred.
Target-driven and good communication skills.
Customer oriented.
Ability to multi-task in managing through a portfolio of clients.
Ability to conduct independent research utilising a variety of sources.
Ability to prioritise tasks and work on own initiative.
Ability to perform under stress
Demonstrates confidentiality towards client's information.
Demonstrates professionalism, and a proactive and mature demeanour.
Recognizes and solves routine problems.
Team player. Can-do attitude - Positive and personable
