As an ICT Portfolio Manager, you will manage the planning, governance, and performance of comapny's IT investment portfolio. This role combines strategic planning with hands-on portfolio management to ensure all IT projects, products, and programmes are prioritised, resourced, and delivered in alignment with Whole-of-Government (WOG) and company objectives.
You will drive the Information Systems Work Plan (ISWP) process, oversee the company's digital transformation initiatives, and ensure proper change management is implemented to create adaptive and smooth execution across the company's IT landscape for both business and technical users.
Key Responsibilities:
Portfolio Management
- Manage the selection, prioritisation, and execution of IT projects, development initiatives, and enhancements through collaboration with stakeholders at all levels.
- Develop and maintain a balanced portfolio aligned with company's strategic direction and WOG directives.
- Monitor project execution and portfolio performance metrics whilst providing regular reporting to management and stakeholders.
- Optimise resource allocation and resolve capacity constraints and contention issues across multiple projects.
- Identify and manage cross-portfolio risks, dependencies, and compliance requirements.
- Establish and maintain the company's IT Portfolio Management governance framework and standards.
Strategic Planning
- Plan and facilitate the annual ICT work plan sessions, ensuring alignment with government directives, the company's mission, and emerging industry trends.
- Collaborate with stakeholders to define, review, and implement key strategic initiatives.
- Monitor and report OKR statistics and benefits realisation.
Executive Support & Stakeholder Engagement
- Provide project and product insights and recommendations to support executive decision-making.
- Organise and lead change management activities to drive competency development for ICT professionals.
- Promote and improve agile working practices through continuous learning and benchmarking against industry standards.
Continuous Improvement & Compliance
- Review and implement new portfolio management processes, tools, and methodologies to enhance portfolio analytics and reporting capabilities.
- Ensure portfolio resource allocation and benefits utilisation comply with WOG regulations, the company's strategic direction, and industry standards.
- Propose initiatives to improve existing portfolio processes, change request management, and prioritisation frameworks.
As an IT Portfolio Manager, you will need to have:
- Bachelor's degree in Information Systems, Information Technology, Business Analytics, Computer Science, or a related field.
- Minimum 3 years of experience in Product, Project, or Portfolio Management.
- Proven experience in strategic planning, execution, and benefits realisation.
- Strong stakeholder management and communication skills, both verbal and written.
- Exceptional attention to detail with demonstrated ability to maintain meticulous oversight of project portfolio information whilst maintaining a neutral perspective.
- Experience with Change Management procedures to ensure smooth adoption amongst both business and technical users.
- Experience in process optimisation, resource planning, and improving ICT portfolio management approaches.
- Familiarity with public sector IT governance frameworks (e.g., IM8), WOG directives (e.g., Digital Government Blueprint), and organisational work planning processes is preferred.
- Recognised professional certifications (e.g., PMP, CSM, CSPO, Scaled Agile, AWS certification) are advantageous.
