Overall Job Responsibility
- Assist Assistant Director of Infocomm Technology (ICT), to execute strategies relating to ICT intranet applications in support of the SG Enable objectives.
- Accountable for the successful implementation and maintenance of ICT intranet platform for new solutions, continuous improvement, and ongoing operation of existing systems.
- Work closely with business divisions to identify and establish information requirements and assist team leader in the formulation and implementation of ICT systems.
- Maintain an up-to-date knowledge of technology related and relevant to SG Enable's ICT and business needs.
Duties and Responsibilities
- Review and develop solutions for business processes using the intranet platform for fast turnaround.
- Ongoing support and maintenance of existing Infrastructure and Application systems in the organization.
- Monitor system and network utilization to ensure optimal performance.
- Manage priorities and work schedules to ensure that projects are completed on time and meet stated objectives.
- Support the ICT team on system upgrades, patching and migration projects.
- Attend to Helpdesk tickets and fault calls in a timely manner.
- Assist users with hardware and software problems.
- Assist team leader in maintaining documentation of systems and other administrative task, e.g. software license renewal, procurement, secretariat duties, billings etc.
Qualifications, Knowledge And Experience
- A Diploma / Degree in Computer Science, Information Management, or related discipline with 2 to 5 years of relevant experience in ICT systems development and implementation.
- Experience in one or more development language and tools is advantageous, such as Python.
- Experience in at least one RDBMS database, such as MS SQL.
- Familiar with Windows Server Operating Systems.
- Experience in supporting both Infrastructure and application systems.
- Strong problem-solving skills.
- Strong analytical and technical skills.
- Able to work with minimal supervision.
- Flexible and able to deal effectively with changing and unanticipated situations.
- Have a keen-to-learn work attitude.
Additional Information
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