About Dada
Founded in 2018, Dada is one of the fastest-growing one-stop HR solutions providers with a strong commitment to delivering high-quality services to our clients. We develop and support our employees to reach their career goals while building long-lasting trusted relationships with our clients and business partners.
Headquartered in Singapore, Dada operates across Asia and North America, with offices and teams located in Singapore, Malaysia, China, Hong Kong, and the United States.
As we continue our global expansion, we are looking for a proactive and hands-on HR Generalist to support our inhouse people operations, employee experience, compliance, and organizational growth initiatives.
Responsibilities
Talent & Organizational Development
- Partner with recruitment teams and hiring managers to support workforce planning and hiring initiatives.
- Coordinate onboarding and orientation programs to ensure a positive employee experience.
- Support learning and development programs, training administration, and performance management processes.
- Assist in implementing HR initiatives that improve employee retention, productivity, and organizational effectiveness.
HR Operations & Employee Lifecycle
- Manage end-to-end employee lifecycle processes including onboarding, probation management, confirmation, transfers, promotions, and offboarding.
- Prepare and maintain employment contracts, HR letters, employee records, and HR documentation.
- Ensure employee data is accurately maintained within HR systems and personnel files.
- Support payroll preparation and coordinate with payroll vendors or internal stakeholders to ensure timely and accurate salary processing.
Employee Relations & HR Support
- Serve as the first point of contact for employee HR-related inquiries.
- Build trusted relationships with employees and managers across different functions and locations.
- Support employee engagement initiatives, wellness programs, team-building activities, and company events.
- Assist managers in handling employee performance, attendance, disciplinary matters, and workplace concerns.
Compliance & Policy Administration
- Ensure HR practices comply with local employment regulations and company policies.
- Support work pass, visa, and employment-related documentation where applicable.
- Assist in developing, reviewing, and maintaining HR policies, employee handbooks, and internal procedures.
- Monitor HR compliance requirements across Singapore, Malaysia, and other operating markets.
HR Projects & Continuous Improvement
- Participate in HR transformation and process improvement projects.
- Analyze HR metrics and provide insights to management on employee trends and workforce data.
- Identify opportunities to improve HR processes, employee experience, and operational efficiency.
- Support regional HR initiatives as the company continues to expand globally.
Qualifications
- Bachelor's Degree in Human Resources, Business Administration, Psychology, Social Sciences, or related disciplines.
- 5 - 10 years of HR Generalist, HR Operations, People Operations, or Human Resources Business Partner experience.
- Familiarity with Singapore and/or Malaysia employment regulations and HR best practices.
- Experience supporting payroll, employee lifecycle management, and HR administration.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Excellent interpersonal and communication skills with the ability to work effectively across cultures and functions.
- Proficiency in Microsoft Office and HRIS systems.
- Chinese language capability is advantageous due to frequent interactions with regional stakeholders.
What We're Looking For
- Strong sense of ownership and accountability.
- Excellent follow-up and follow-through.
- Ability to work in a fast-paced and evolving environment.
- Comfortable dealing with ambiguity and navigating through change.
- High attention to detail and strong problem-solving skills.
- A people-oriented mindset with the ability to balance employee needs and business objectives.
- Positive attitude, adaptability, and willingness to learn.
Why Join Dada
- Opportunity to grow with a rapidly expanding international organization.
- Exposure to regional and global HR operations.
- Collaborative and entrepreneurial working environment.
- Clear career development opportunities within HR and business operations.
