Human Resource Manager (Multi-Outlet | Beauty & Wellness)

Job Overview

We are looking for a hands-on Human Resource Manager to lead HR operations across multiple outlets within the beauty & wellness industry. This role requires frequent outlet visits, active recruitment responsibilities, and close involvement in frontline staff management.

This role operates within a retail environment and requires flexibility to support weekend operations.

Key Responsibilities

• Lead full-spectrum HR functions across multiple outlets

• Manage end-to-end recruitment (sourcing, interviews, onboarding)

• Partner with outlet managers on manpower planning and hiring needs

• Travel across outlets to support staff management and operations

• Oversee employee lifecycle (onboarding, confirmation, performance, exits)

• Drive staff performance, discipline, and engagement

• Handle employee relations, conflict resolution, and counselling

• Ensure compliance with Singapore labour laws and company SOPs

• Support training and development of frontline staff

• Track HR KPIs (attendance, turnover, hiring timelines, productivity)

Requirements

• Diploma/Degree in HR or related field

• 3-5 years HR experience with strong recruitment background

• Prior experience in beauty, wellness, retail, or service industry required

• Comfortable travelling across multiple outlets

• Strong interpersonal and communication skills (English & Mandarin preferred)

• Hands-on, proactive, and able to manage frontline workforce

Work Schedule

• 5-5.5 days work week

• Must be available to support weekend operations when required

• Off days will be scheduled on weekdays where applicable

• Flexible to align with operational needs across outlets

What We're Looking For

• Operational and ground-driven (not purely administrative)

• Strong in recruitment and manpower planning

• Able to manage frontline staff across multiple locations

• Adaptable to retail operating environment (including weekends)