Executive Summary
Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.
We are looking for an experienced and detail-oriented HR Operations Executive to manage end-to-end HR operations and compliance matters. The ideal candidate should have strong knowledge of MOM regulations, CPF/IRAS submissions, with hands-on experience in work pass management and employee lifecycle processes.
Key Responsibilities:
HR Operations & Compliance:
- Manage all MOM-related activities including EP, S Pass, and Work Permit applications, renewals, cancellations, and quota management.
- Ensure compliance with MOM employment mandates, including TAFEP and TADM guidelines.
- Maintain accurate employee records in accordance with Singapore employment laws.
- Liaise with MOM, CPF Board, IRAS, and other government agencies as required.
- Stay updated with HR regulations and ensure the organization remains compliant with statutory requirements.
Payroll & Vendor Management:
- Prepare and validate monthly payroll inputs and coordinate with external payroll vendors for accurate and timely salary processing.
- Handle statutory contributions such as CPF, SDL, SHG funds, and IRAS submissions (IR8A, AIS).
- Reconcile payroll discrepancies and ensure accuracy in employee data.
- Manage HR-related vendor relationships (e.g., recruitment agencies, manpower suppliers).
Employee Lifecycle Management:
- Manage end-to-end onboarding (offer letters, work pass applications, induction) and offboarding (exit formalities, work pass cancellations, clearance).
- Support HR documentation such as employment contracts, confirmation letters, and termination notices.
- Ensure smooth coordination between HR, Finance, and Operations teams for new hires and exits.
HR Administration & Reporting:
- Maintain and update employee HRIS records.
- Prepare HR reports and analytics as needed.
- Support internal and external HR audits.
Requirements:
- At least 1 2 years of hands-on HR experience, preferably in a generalist or HR operations role.
- MOM management (EP, S Pass, WP handling)
- CPF and IRAS submissions
- TAFEP and TADM policy knowledge
- Payroll input management and vendor coordination
- Employee onboarding and exit processes
- Strong understanding of Singapore employment laws and HR compliance.
Nice to Have:
- Experience with immigration-related processes (Dependent Pass, LTVP, etc.).
- Exposure to regional HR practices or multinational setups.
