Provide service and support to internal & external customers via end to end order management, warehouse export management, attending to stock enquiries and shipment scheduling
Liaise with supplier on the schedule for end to end order
Gatekeeper of pricing elements on agreements in place for end to end order
Perform export console shipment planning, work with warehouse timely accurate cargo stuffing and vessel booking via 3rd party logistics providers
Upkeep the responsibility in prepare and provide full set of shipping documents
Well versed in L/C documentation, import / export documentation, preparing bank documents for DA terms.
Verify freight invoices and supplier invoices
Manage customer complaints on billing/shipment/stock issues
To participate in ad hoc projects and supply chain initiatives where tasked.
Qualifications
Education & Experience:
Degree / Diploma related to Logistics and Supply Chain Management would be an advantage
Familiar with MS Word, Excel, Power Point & SAP
At least 3-4 years of relevant working experience in an MNC or trading operations
Sound knowledge of shipping/logistics documentations and international trade terms
Knowledge/background in inventory management a plus
Proficient in MS office, especially Excel
Knowledge of SAP R3 will definitely be an advantage
Fluent in English (oral and written) with the ability to converse in Mandarin would be an advantage in order to liaise and communicate effectively with Chinese speaking clients and associates
Team player with good communication and interpersonal skills
Possess the CAN-DO attitude is a must
Keen interest to learn and grow in a fast-paced environment
Proven track record of working with cross-functional teams in a multinational environment.
