At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you Then read on.
About The Role
Responsible for smooth administration of training programs, including participant registration, attendance tracking, and logistics coordination. Supports training operations through timely invoice processing, accurate documentation, and auditready filing. Assists in planning and executing learning initiatives and employee engagement activities to enhance the overall employee experience.
Position Objectives
- Responsible for smooth end-to-end administration of training programs by handling participant registration, maintaining accurate attendance records, and coordinating logistics to support effective learning delivery.
- Support training operations by processing training-related invoices promptly, maintaining uptodate training documents, and ensuring proper filing and tracking for audit readiness and process accuracy.
- Contribute to a positive employee experience by assisting in the planning, coordination, and execution of learning activities and employee engagement events.
Responsibilities Include, But Are Not Limited To, The Following
- Training Events Management, Coordination & Registration
- Manage training enrolment, attendance tracking, and learner communication with minimal supervision.
- Independently handle end-to-end logistics for virtual and inperson sessions (venue, materials, trainers, setup).
- Organise the monthly New Employee Orientation Program (NEOP).
- Ensure accuracy and timeliness of data updates in Workday and other internal systems.
- Invoicing & Documentation Management
- Process invoices, vendor billing, and cost tracking with accuracy and compliance.
- Proactively maintain uptodate training records, course folders, SOPs, and shared documents.
- Identify minor process gaps and propose improvements to streamline administration.
- Lead or Support Learning & Employee Events
- Assist in planning and execution of employee learning programs, engagement activities, and Human Resources events.
- Provide reliable onsite support during workshops, townhalls, and cultural events.
- Coordinate with vendors and internal stakeholders to ensure smooth event execution.
Qualification
Additional Information
- This role is ideal for candidates with approximately 13 years of experience in Human Resources, Learning and Development coordination, or administrative roles.
- The position requires someone comfortable working independently on routine tasks while supporting more complex learning and event initiatives as part of the Human Resources team.
Competencies / Skills
- Reliable Execution: Able to run standard training workflows with little guidance.
- Attention to Detail: Ensures accuracy in documentation, invoicing, and LMS updates.
- Stakeholder Management: Communicates professionally with employees, trainers, and vendors.
- Problem-Solving: Handles scheduling conflicts and logistical issues with maturity.
- Ownership: Takes accountability for deadlines and quality of work.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
ABOUT AIA
For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.
As pioneering innovators, we're now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.
JOIN US
At AIA, we believe in empowering every one of our people to find their better - in the work they do, the career they build, the life they live and the difference they make. Whether it's investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your better.
AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!
