Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.
We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.
Discover Crown. www.crownworldwide.com
The Instructional Designer is a technical specialist based in Kuala Lumpur (Malaysia), Mumbai (India) or Manila (Philippines) enabling him/her to build close work relationships with the Learning and Development team.
In addition to their L&D colleagues, the Instructional Designer is expected to work collaboratively with the Subject Matter Experts. In particular, the Instructional Designer is expected to contribute to enhance Crown employees learning experience.
The Instructional Designer must demonstrate a strong business acumen. This position will combine a strong technical writing foundation with significant organizational development experience to deliver a consistent high quality standard of learning content across all channels.
Key Focus Areas
- Administration
- Customer Services
- Continuous Improvement
- Corporate Social Responsibility
- Other
- Company Values
Key Tasks and Responsibilities
Administration
- Learn and keep updated on company systems and processes including but not limited to Business related applications and databases, e.g. job costing and invoicing, Business Objects, Dynamics
- Review and update training material to insure accuracy.
- Scope, design and develop digital content that is both engaging and informative in a variety of formats and accessible from a range of devices e.g. short videos, e-learning modules, interactive presentations, digital based assessment activities
- Develop systems, soft skills and business skills learning content as required.
- Collaborate with trainers in the design and creation of e-learning courses and training material to insure quality standards are met.
- Communicate timely updates and raise any issues that might delay project timelines
- Translate needs into actionable content and instructional design items
Customer Services
- Produce a wide range of effective and engaging training material.
- Create exercises and activities that enhance the learning process and measure the effectiveness of the course.
- Closely collaborate with L&D team and Subject Matter Experts (SME).
Continuous Improvement
- Analyse trends and apply best practices in curriculum design as well as blended adult learning approach.
- Use current technology to develop e-learning courses and mobile learning content.
- Keep abreast of new developments in pedagogy and instructional technology concerning subject areas and research on adult learning.
Corporate Social Responsibility
- Support the company CSR and D&I commitments and goals.
Other
- Complete other duties as request by the Line Manager.
Company Values
- Demonstrate and promote the company vision and values.
Aptitude, Knowledge and Qualifications
Aptitude
- Superior verbal, written and group communication skills.
- Self-driven and proactive.
- Extremely detailed oriented and quality focus.
- Acute sense of creativity.
- Strong sense of urgency and at the same time be extremely accurate.
- Ability to explain complex concepts in simple terms.
- Ability to produce interactive training material.
- Ability to translate complex topics into visual media.
- Flexibility to adapt to ever-changing requirements.
- Sought out by L&D colleagues as subject matter expert in learning technology and adult learning best practices.
Professional Knowledge and Skills
- Solid knowledge of current best practices in instructional design, assessment and instructional technology.
- Experience producing training materials using a variety of visual and interactive design strategies.
- Proficient in video editing, and content authoring tools (e.g. Articulate Storyline, Adbobe Captivate).
- Strong Project Management skills.
- Microsoft office savvy.
- Understanding of core principles of learning design and learning styles.
- A working knowledge of storyboarding for a variety of digital content.
Qualifications
- Degree holder in Instructional Design.
- 3+ years relevant working experience in designing and producing blended and online instructional materials and technologies for a variety of learning tasks, learning needs, and learning environments.
What we offer
- Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis
- Work in a dynamic team with opportunities for growth
- Learning opportunities in the field of relocations, international logistics and mobility
- Work on new projects for an industry leader with over 50 years history
- Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)
- Language courses, Well-being Program, Mentoring Program, Employee Referral Program
- Performance bonus
- Career development path
- CSR, ED&I, Work-life balance initiatives
Call to action
If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!
Company Values
- At Crown we pride ourselves with the quality we deliver and values we stand by.
- We are CARING about people and their experience
- Always DETERMINED to do our best and to always keep improving
- We are genuinely THERE when our customers and colleagues need us
- We encourage the SHARING of knowledge amongst each other
- We continuously remain OPEN-MINDED to stay innovative
Equal Employment Opportunity
Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
