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JC Consulting

HR Shared Services Manager / Senior Manager

8-15 Years
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Job Description

Overview:

We are seeking a credible and experienced HR Shared Services professional to lead our Singapore-based HR operations. The ideal candidate will be responsible for overseeing the full spectrum of HR services, including payroll, onboarding, offboarding, and day-to-day HR operations. This role requires a solid leader with strong people management skills and proven experience running a Shared Services Centre (SSC) of significant scale.

Key Responsibilities:

  • Oversee end-to-end HR operations, including payroll administration, onboarding, offboarding, and employee lifecycle management.
  • Lead and develop the HR Shared Services team to ensure service excellence and operational efficiency.
  • Drive process improvements and standardization within the HR function.
  • Partner closely with HR Business Partners and other stakeholders to ensure seamless delivery of HR services.
  • Manage high-volume employee transactions and maintain data accuracy and compliance with local regulations.
  • Act as a trusted advisor on HR operations and process optimization.

Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 815 years of HR experience with at least 5 years in a Shared Services leadership capacity.
  • Proven track record managing sizable and high-volume HR teams in Singapore.
  • Strong knowledge of local employment regulations and HR operational practices.
  • Excellent leadership, communication, and stakeholder management skills.
  • Hands-on, reliable, and able to deliver in a fast-paced environment.

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About Company

Job ID: 135201087