HR Services Specialist

Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

HR Services Specialist

As an HR Services Specialist, you`ll be a key member of the newly forming HR Services team in our regional Headquarters. You will take ownership of the end-to-end employee lifecycle administration, ensuring a smooth and high-quality experience for employees across all departments and levels. You will act as the go-to partner for accurate, timely, and service-oriented administrative support for employees and line managers on a day-to-day basis on all HR matters.

Working closely with HR Business Partners and HR Managers, you will help deliver consistent, compliant, and people-focused HR services, contributing to a positive employee experience from onboarding through to offboarding.

More about the role:

• Prepare and process employment contracts and amendments
• Maintain accurate employee data in HR systems (SuccessFactors / SAP)
• Ensure timely and accurate payroll-related data
• Manage employee lifecycle activities (onboarding, changes, transfers, exits)
• Support line managers and employees on HR topics in English
• Assist with annual HR processes (appraisals, salary, bonus)
• Provide second-level support for HR systems and time recording tools (Atoss)
• Advise on HR policies, procedures, and employment conditions
• Liaise with internal stakeholders and external authorities
• Collaborate closely with HR BPs, managers, and other departments

More about you:

• Bachelor's degree in Business Administration, Human Resources, or a related discipline
• At least five years of HR administration experience within an international or multinational environment
• Sound knowledge of the employee lifecycle, HR processes, systems, and best practices
• Strong team player with excellent communication skills and a customer-focused, service-oriented mindset
• Proficient in Microsoft Office, particularly Excel
• Proficiency in English knowledge of Japanese or Korean would be an advantage
• Experience using SuccessFactors, ServiceNow (SNOW), and SAP would be advantageous
• Experience in establishing, integrating, or supporting an HR Shared Services Centre is preferred

More about what we offer

As one of the world's leading hearing care providers headquartered in Switzerland, we're committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates are invited to apply directly through the following link:

https://jobs.sonova.com/job-invite/163899/

Alternatively, please submit your updated resume and apply directly through the Sonova company website, select Careers and search for Singapore to view and apply for the position.

We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.