As an HR Senior Executive / Assistant Manager, you will be a key operational anchor for Lenskart's growth in the Southeast Asia region, based in the Singapore office. You will manage the full spectrum of HR Operations across Singapore and Thailand.
Key Responsibilities
1. HR Operations
- Employee Lifecycle Management (SEA): Manage and execute all stages of the employee lifecycle for SEA employees, including onboarding, transfers, contract, and offboarding, ensuring compliance with local labor laws in Singapore and Thailand.
- HR Administration & Documentation: Ensure meticulous maintenance of all HR records, employee files, and Oracle (HR system) for data accuracy and audit readiness.
- Employee Engagement : Support employee engagement initiatives by assisting in coordination, data collection, and execution of activities aimed at improving employee experience and participation.
- Compliance & Policy: Support the implementation and communication of HR policies and procedures across SEA, ensuring alignment with regional business needs and statutory requirements.
- Payroll Support: Act as the local point of contact to collate and verify monthly payroll inputs (e.g., leave, attendance, claims) for submission to regional payroll vendors/teams.
- Benefits & Claims: Administer local employee benefits programs (e.g., insurance, leave entitlements) and manage employee claims and reimbursements in line with company policy.
- Work Pass Administration (Singapore): Handle end-to-end processing of work passes (e.g., EP, S Pass, Dependant's Pass) for expatriate and foreign employees in Singapore, including applications, renewals, and cancellations, ensuring full compliance with the Ministry of Manpower (MOM) regulations.
2. IT Support Coordination
- IT Onboarding/Offboarding: Coordinate the provision and retrieval of essential IT assets (laptops, mobile devices, software access) for all new hires and exiting employees.
- Helpdesk Liaison: Act as the first point of contact for SEA employees reporting IT issues, escalating to the central/regional IT team, and following up to ensure timely resolution.
- Asset Management: Maintain an accurate inventory of all regional IT hardware assets and issuance.
3. Office Maintenance & Administration
- Facility Management: Oversee the general maintenance and upkeep of the Lenskart Singapore office space, ensuring a safe, presentable, and functional work environment.
- Procurement: Manage the procurement and inventory of office supplies, pantry consumables, and essential equipment.
- Vendor & Security Management: Liaise with building management, cleaning services, maintenance contractors, and security providers.
- Health & Safety: Ensure the office adheres to local Workplace Safety and Health (WSH) regulations, coordinating fire drills and managing basic first aid supplies.
- Administrative Support: Manage incoming/outgoing mail, courier services, and act as the main point of contact for visitors and general office inquiries.
Requirements
- Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 3-4 years of hands-on experience in a Generalist HR or HR Operations role, preferably supporting a regional/multi-country function.
- Solid understanding of Singapore Employment Law and work pass regulations (MOM).
- Demonstrated experience in HRIS data management and maintaining employee records with high attention to detail.
- Proven ability to manage office administration/facilities is a strong advantage.
- Excellent written and verbal communication skills in English to liaise with regional stakeholders.
- Proactive, resourceful, and capable of managing multiple priorities in a fast-paced environment.
