HR Operations & System Business Partner APAC (Associate/Senior Associate)

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia's heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

HR Operations & System Business Partner APAC (Associate/Senior Associate)

We are seeking a HR Operations & Systems Business Partner APAC to join our regional HR team, based in Singapore. As Asendia APAC continues its transformation and expansion across the region, HR plays a critical role in enabling organisational growth, strengthening capabilities, and building scalable, future-ready processes. This role offers a unique opportunity to be at the heart of that journey—combining hands-on HR operations with regional HR system(s), governance, and transformation initiatives.

Reporting to the Regional Head of Human Resources APAC, you will act as a key partner in delivering operational excellence, HR systems optimisation, and process standardisation across the countries in the region. The role manages the regional HR Management System (HRIS) across APAC and serves as the subject matter expert in streamlining HR processes across the region. It oversees end-to-end HR operations for Singapore and manages vendor-led payroll for Singapore, Australia, and new markets, ensuring accuracy, compliance, and effective governance. The role also maintains strong internal controls, supports audit processes, and ensures Business Continuity Planning (BCP) for operational resilience.

YOUR TASKS

• Manage and optimise the regional HRIS across APAC as the subject matter expert, supporting system enhancements, implementation, and process improvements to drive standardisation
• Manage vendor relationships and vendor-led payroll operations for Singapore, Australia, and new markets, ensuring accuracy, timeliness, compliance, and effective service delivery
• Manage HR data and analytics, including reporting and insights generation, to support data-driven decision making and improve HR processes across the region
• Manage end-to-end HR operations for Singapore across two offices, including employee lifecycle administration, compensation & benefits, and employee relations, with regular travel between locations as required
• Support employee engagement and HR initiatives across both regional and local (Singapore) offices, including internal communications
• Drive continuous improvement by exploring and implementing new ideas to enhance HR operations, systems, and processes
• Maintain strong internal controls across HR operations, support internal and external audit activities, and ensure effective Business Continuity Planning (BCP) for compliance and operational resilience
• Provide backup support within the HR team across the region to ensure continuity of operations and service delivery

YOUR PROFILE

A. Qualifications

• Degree in Business Administration/ HRM/ Accounting or relevant disciplines; or with equivalent relevant work experience.
• HR Generalist background with minimum 5 years of human resources work experience, preferably with good experience in HRMS and Payroll operations and good hands-on experience in HR related applications and technology.
• Possess strong analytical skills, solution generation capability and execution ability.
• Well-versed with prevailing HR best practices and strong knowledge in local legislation and statutory requirements in the APAC countries, especially in Singapore context.
• Good communications & interpersonal skills to interact and collaborate with different personalities.
• Excellent proficiency in English (both spoken and written) and good presentation skills.
• Strong team player with good multi-tasking skills, a meticulous attribute and ability to work in discreet and independently to meet deadlines.

B. Core Competencies

i. Driving Success

• Perseveres to achieve the goals and tasks on hand
• Demonstrates initiative to get things done
• Ask questions and be open to continuous improvement

ii. Communicating Information

• Delivers consistent and clear messages and ideas
• Questions assumptions

iii. Adjusting to Change

• Demonstrates willingness to move out of comfort zone
• Translates ambiguity to action

OUR FACTS

Our Vision: We empower our customers worldwide with seamless access to global markets through our innovative and sustainable cross-border e-commerce logistics solutions.

Our Values: Deliver for our customers, Strive for excellence, Collaborate as one team.

Our APAC Core Competencies: Driving success, Communicating information, and Adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [Confidential Information]; reference number HROPS/062026/APSG

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.