HR Operations Executive

We are an established F&B group with a vibrant portfolio of brands across Singapore. This hands-on role requires you to work closely with ground teams within your assigned business unit(s), foster strong relationships across employees and management and manage outlet-level payroll and recruitment processes.

Key Responsibilities

• Responsible for end-to-end payroll processing for full-timer and part-timer including reconciliation of attendance and leaves, wage calculations, deductions, CPF submission, tax clearance for work pass holders, updating HRMS records, government paid leave claims, etc.

• Full spectrum of talent acquisition processes including but not limited to liaising with recruitment agencies, hiring managers and candidates, ensure recruitment documents are in order, job posting, screening of CVs, interview arrangement etc.

• Manage employee onboarding and offboarding processes, including preparing employment contracts, conducting orientation sessions, and coordinating exit interviews.

• Be the first point of contact for employees on HR policies, employment terms, compensation and benefits queries.

• Conduct regular outlet visits to build rapport, monitor staff morale and identify concerns early.

• Support employee relations, including managing grievances, conducting investigations and preparing disciplinary documentation.

• Partner with the Operations Team to drive employee engagement, support workforce planning and ensure HR practices comply with MOM regulations and internal company policies.

• Maintain up-to-date employee records and personal files (P-files), including tracking of contract renewals and work pass expiry.

• Prepare and generate HR reports on key metrics such as productivity, headcount, turnover, and absenteeism.

• Oversee airport pass applications and renewals.

• Ensure HR compliance with MOM regulations and internal company policies.

• Prepare HR reports and data analytics to support decision-making.

• Assist in annual performance appraisals and contribute to HR projects and process improvements.

• Support other tasks as assigned.

Key Skills & Qualifications

• Minimum 2-3 years of HR experience in end-to-end payroll processing and prior exposure to HR Business Partnering preferred.

• Experience in the F&B or hospitality industry is an advantage.

• Familiarity with HR systems (e.g., StaffAny, InfoTech) and local employment regulations.

• Strong interpersonal and communication skills, with the ability to engage stakeholders at all levels.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).