Job Summary
Manage comprehensive HR operations including employee life cycle, payroll, benefits, talent acquisition support, performance management, employee relations, compliance, and HR projects across multiple countries in APAC.
Responsibilities
- Manage full employee life cycle processes including onboarding, confirmation, internal changes, and offboarding to ensure smooth HR operations.
- Maintain accurate employee data and personnel files in HR systems to comply with data governance and audit requirements.
- Prepare HR documents such as employment contracts, addendums, HR letters, and policy updates to support HR administration.
- Coordinate monthly payroll inputs and validate payroll reports to ensure payroll accuracy.
- Administer employee benefits programs including insurance, leave, and claims by liaising with vendors for enrolments, renewals, and support.
- Support employee welfare, wellness programs, and statutory submissions in compliance with local country requirements.
- Partner with hiring managers to support recruitment activities including job postings, candidate screening, scheduling interviews, and communication.
- Support employer branding and enhance candidate experience initiatives.
- Assist in coordinating performance review cycles and track performance milestones to support employee development.
- Support learning and development initiatives by managing training calendars and registrations.
- Serve as first point of contact for HR-related queries, providing guidance on policies and processes to employees.
- Support company-wide engagement activities, events, townhalls, and culture-building initiatives to foster employee engagement.
- Ensure HR practices comply with local labour laws and internal policies to maintain legal and regulatory compliance.
- Assist in drafting, reviewing, and updating HR policies and standard operating procedures.
- Support audits, reporting, and statutory requirements as needed to uphold compliance standards.
- Participate in HR transformation initiatives, process optimisation, and HR systems implementation to improve HR functions.
- Lead or support cross-functional HR projects based on seniority and experience to drive continuous improvement.
Preferred competencies and qualifications
- Degree in Human Resource Management, Business Administration, or related field.
- HR certification (e.g., SHRM, CIPD) is a plus.
- 3-5 years of broad HR generalist experience or 5-8 years of HR experience with exposure to business partnering or leading HR initiatives.
- Experience supporting multi-country HR operations across APAC is highly preferred.
- Strong knowledge of local labour laws with the ability to quickly learn and navigate HR regulations across multiple APAC countries.
- Demonstrated capability to support cross-border or cross-country HR matters such as onboarding, payroll coordination, benefits administration, and employee relations.
- Ability to partner effectively with remote managers and teams across different time zones and cultures.
- Excellent communication and stakeholder-management skills when working with regional vendors, government agencies, and external partners.
- Proactive and resourceful with the ability to operate independently in environments with limited local HR presence.
- Strong organisational skills to manage multi-country processes, documentation, and compliance requirements.
- Proficient in MS Office and HRIS systems.
- Comfortable working in a fast-paced, high-growth environment with evolving regional HR needs.
