HR Operation Expert (Mandarin speaking)
Position Overview
We are currently seeking a seasoned HR Operation Expert to join our dynamic team. This role will be responsible for optimizing and managing the end-to-end HR operations, ensuring efficient delivery of HR services and compliance with relevant regulations. The ideal candidate will bring 6+ years of proven experience in HR operations, with excellent communication skills in both Mandarin and English.
Key Responsibilities
- Design, optimize and implement HR operation processes and systems, including onboarding, offboarding, employee data management, payroll support, benefits administration, and attendance management, to enhance operational efficiency and employee experience.
- Manage and maintain accurate employee master data in HRIS (Human Resource Information System), ensure data integrity and timely updates, and provide data support for HR reporting and decision-making.
- Coordinate with cross-functional teams (e.g., finance, legal, IT) to ensure smooth execution of HR operations, including payroll processing, tax filing, benefits enrollment, and compliance with local labor laws and regulations.
- Develop and update HR operation policies and procedures, ensure alignment with company strategy and legal requirements, and conduct training and communication to promote policy implementation.
- Handle complex HR operation issues and inquiries from employees and managers, provide professional solutions and support, and continuously improve service quality.
- Monitor and analyze HR operation metrics, identify areas for improvement, and propose and implement optimization plans.
- Support internal HR projects such as system upgrades, process transformation, and global mobility programs (if applicable), and ensure effective execution of project-related HR operation tasks.
Requirements & Qualifications
- Bachelor's degree or above in Human Resources Management, Business Administration, or related fields.
- 3-7 years of relevant work experience in HR operations, with a solid understanding of end-to-end HR operation processes.
- Fluent in both Mandarin and English, with strong communication, coordination, and interpersonal skills.
- In-depth knowledge of local labor laws, regulations, and compliance requirements related to HR operations.
- Strong analytical skills, detail-oriented, with the ability to handle multiple tasks simultaneously and work under pressure.
- Proactive, solution-oriented, with good team spirit and a sense of responsibility.
- Prior working experience in the fintech or internet industry; experience in managing global HR operations or cross-border teams is a plus.
What We Offer
- Competitive salary package and comprehensive benefits.
- Dynamic and inclusive work environment, with a team of passionate and professional colleagues.
- Opportunities to participate in important HR projects and contribute to the company's strategic development.
For more information, pls contact Lynn Liu: +86 186 8897 0951 (phone/wechat) or +852 6219 6810 (WhatsApp).
