Job Description
- Manage full-cycle recruitment for F&B retail crew
- Partner with operations leaders to understand staffing needs and workforce planning
- Source candidates through job portals, social media, referrals, and industry networks
- Screen, interview, and assess candidates to ensure cultural and operational fit
- Coordinate and execute interviews, offers, and onboarding processes
- Build and maintain a strong talent pipeline for current and future openings
- Track recruitment metrics and continuously improve hiring processes
- Support employer branding initiatives within the F&B talent market
- Conduct exit interviews and track resignation trends.
Employee Engagement & HR Operations
- Support HR programs including welfare initiatives, staff events, and recognition programs
- Conduct outlet visits to understand staff morale and working conditions
- Assist in grievance handling and follow up on employee concerns
HR Administration & Generalist Support
- Maintain and update employee records in the HRIS system
- Assist in processing documentation for work passes
- Support payroll in staff attendance and leave administration
- Ensure compliance with local employment laws and company policies
Requirements
- Proven experience in talent acquisition or recruitment, preferably within the F&B, hospitality, or retail industry
- Strong understanding of high-volume and operational hiring
- Excellent communication and stakeholder management skills
- Ability to work in a fast-paced, hands-on environment
- Familiarity with recruitment platforms
- Diploma or degree in Human Resources, Business, or a related field (preferred)
