Lead the full spectrum of HR functions, including recruitment, onboarding, performance management, employee engagement, compensation, and training & development.
Working closely with the CEO and key personnel to analyse key data and develop key metrics (cost of hire, attrition/ retention rates, talent pipelines, training costs, OT costs, Levy costs etc.), to develop insights, drive decisions and come up with improvement plans.
Manage the monthly payroll process, ensuring accurate and hands-on calculation of commissions, incentives, overtime claims including verification of sales invoices.
Ensure compliance with statutory requirements such as MOM, CPF, IRAS regulations, including work pass applications, renewals, cancellations, tax clearances, and IR8A/IR21 submissions.
Handle employee relations matters, including grievance management and disciplinary actions, in a fair, consistent, and compliant manner.
Develop, review, and update HR policies, SOPs, and the employee handbook in accordance with industry practices and regulatory changes.
Maintain sound knowledge of Singapore Labour Laws, the Employment Act, and MOM procedures.
Mentor and support the HR team, fostering capability development and improving overall performance.
Drive and implement employee engagement and retention initiatives to foster a positive workplace culture.
Provide management with HR reports, data analysis, and strategic recommendations.
Identify and contribute to process improvements to increase operational efficiency.
Coordinate and support the planning of employee events, meetings, and training sessions.
Oversee daily office administration to ensure smooth operations.
Manage inventory and logistics to maintain adequate stock levels, and assist with inventory checks upon stock arrival.
Perform other ad-hoc duties and responsibilities as assigned.
Requirements
Degree in Human Resource Management, Business Administration, or related field.
At least 5 years of progressive HR experience, with 3 years in a managerial role, preferably within an SME environment.
Strong leadership, communication, and interpersonal skills.
Able to work in fast paced & dynamic environment.
Strong attention to detail and accuracy.
Proficiency in Whyze, payroll systems, and Microsoft Office applications.
