HR & Admin Executive (Driver & Bus Aids Management)

The HR Admin Executive plays a pivotal role in ensuring compliance and smooth administration of driver and bus aids management processes within ComfortDelGro Bus and Medcare. This role supports multiple stakeholders by ensuring timely, accurate, and well-governed HR operations, while owning the end-to-end lifecycle of employee records to ensure operational readiness.

Key Responsibilities

• Own and ensure end-to-end compliance for driver and bus attendant Work Permit, BDVL/BAVL processes, including timely application, renewal, IPA processing, medical check-ups, and ATC coordination

• Track and monitor Work Permit quota, and provide insights to support recruitment prioritisation

• Ensure timely and accurate updates across internal and external systems during onboarding and offboarding (e.g. SAP, FMS, AIA portal, MHC panel, MOM portal)

• Prepare and issue HR-related documents including Letters of Employment (LOE), long service awards, retirement plaques, and exemplary awards

• Maintain proper documentation and ownership of employee personal files (P-files) in shared repositories

• Monitor validity of Work Permits, BDVL/BAVL to ensure zero lapse and support proactive renewal and contract planning

• Manage WICA submission processes and follow through on claims where required

• Coordinate and track accommodation lease renewals for Work Permit holders

• Support audits and ensure full compliance with MOM regulations and company policies

Qualifications & Requirements

• Minimum Diploma with at least 5 years of relevant working experience, or Degree in Human Resource / Business Administration

• Proficient in Microsoft Office familiarity with SAP, MOM portal, or HR systems is an advantage

• Detail-oriented with strong organisational and administrative skills

• Good communication and coordination skills to work with multiple stakeholders