HPB Product Manager

[About the Role]

We are seeking an outcome-oriented Product Manager (Job Level: Consultant) to join the

Health Lifestyle App and Platform product team and shape digital products that support

Singaporeans in adopting healthier lifestyles. Tentative hiring period is from Jan 2027 to Dec

2028 (24 months).

You will own several product capabilities and epics end-to-end - from understanding the

problem and defining desired outcomes, through discovery and delivery, to measuring

impact and continuous improvement.

This is not a coordination role. You will work closely with business stakeholders, engineers,

designers, data teams and delivery vendors while retaining ownership of product decisions,

priorities and outcomes.

We work as one collaborative product team, without rigid boundaries between roles. We

expect team members to step forward, solve problems together and do what is needed to

achieve the best outcomes for our users.

This position is aligned to the GVT(T)24014 Consultant role definition.

[Working Arrangement / Physical Work Location]

Hybrid / Health Promotion Board, 3 Second Hospital Avenue, Singapore 168937

[What You Will Be Working On]

Product Ownership & Discovery

. Own multiple product capabilities and epics end-to-end, shaping the product roadmap

and priorities from discovery → delivery → launch → measurement and iteration.

. Understand user and business problems, define desired outcomes and success

measures before committing to solutions.

. Use user research, data, experimentation and feedback to validate assumptions and

inform product decisions.

. Translate product opportunities into clear hypotheses, user stories and acceptance

criteria, and maintain a prioritised product backlog.

. Design user-centric experiences for consumer-facing digital and mobile products,

working with UX/UI teams to create intuitive journeys that fit naturally into users daily

lives.

. Make trade-offs based on user value, business impact, evidence, technical feasibility

and effort.

Product Delivery & Execution

. Be accountable for delivery of your product areas, including scope, timeline, quality,

risks, dependencies and operational readiness.

. Work closely with Engineering, Design, QA, Operations and vendors to deliver iteratively

using Agile/Scrum practices.

. Manage delivery plans, milestones and RAID items, proactively resolving issues and

escalating early with options and recommendations.

. Define and track product success metrics such as adoption, engagement, retention and

behavioural outcomes, using product analytics, user feedback and experiments to

validate hypotheses and drive continuous improvement.

Vendor & Stakeholder Management

. Retain product ownership and accountability even where delivery is supported by

external vendors.

. Set clear direction, priorities and expected outcomes for vendors rather than acting as

an intermediary between stakeholders and delivery teams.

. Critically evaluate vendor recommendations and manage delivery performance,

commitments, risks and dependencies.

. Align business, technology and other stakeholders towards common product outcomes

and communicate progress, risks and trade-offs clearly.

Governance, Risk & Compliance

. Ensure product delivery complies with applicable government policies, security, data

protection, privacy and operational requirements.

. Identify and manage product, delivery and operational risks throughout the product

lifecycle.

. Work with Engineering, Security, Architecture and relevant governance teams to ensure

appropriate controls and requirements are incorporated into solutions.

. Maintain appropriate documentation, traceability and governance while balancing

compliance requirements with user experience and delivery effectiveness.

Team & Product Culture

. Operate as an owner, not a coordinator - proactively identify problems, challenge

assumptions and drive issues towards resolution.Collaborate across Product, Engineering, Design, Data, Operations and vendors without

rigid role boundaries.

. Contribute to continuous improvement, knowledge sharing and stronger product

practices across the team.

. Demonstrate increasing ability to operate through ambiguity, influence stakeholders

and take ownership of larger and more complex product areas.

[Added Advantage]

. Experience in preventive health, wellness, lifestyle or other consumer digital products.

. Technical understanding of APIs, system integrations, data flows, system dependencies

and modern digital architectures.

. Ability to discuss technical options and trade-offs effectively with engineers and

vendors.

. Understanding of non-functional considerations such as security, performance,

scalability, reliability and operational support.

. Experience with large-scale digital platforms, healthcare products or government digital

services.

. Experience working within security, privacy, governance and compliance requirements.

[What We Are Looking For]

. Minimum Qualification: Diploma / Degree in IT or related discipline.

. At least 3 years of relevant experience in product management or digital product

delivery, with experience owning and shipping digital products or capabilities.

. Strong outcome-oriented product thinking - able to frame problems, define success

measures and prioritise based on evidence and impact rather than simply delivering

requirements.

. Experience owning product capabilities from discovery and backlog management

through delivery, launch and iteration.

. Strong execution discipline, including management of scope, timelines, risks,

dependencies, stakeholders and vendors.

. Experience working with Agile product development teams and good understanding of

Agile/Scrum practices.

. Strong analytical, problem-solving, stakeholder management and communication

skills.

. Proactive and collaborative mindset, with the ability to challenge assumptions

constructively and work beyond strict role boundaries.

. Comfortable operating through ambiguity and able to bring structure and clarity to

complex problems.

. Experience working with external technology vendors while retaining internal ownership

of product decisions and outcomes.

[Logistic]

The Product Manager shall report to a designated Reporting Officer in CIOO during the contract

period. HPB shall provide the Work area and Laptop/desktop.