Houseman

Position summary statement:

The Houseman to keep areas under Housekeeping in clean and orderly condition. He performs heavy cleaning duties, such as mopping and scrubbing floors, shampooing carpets and rugs, changing curtains, cleaning air-condition ventilation grilles and ceiling, washing walls and cleaning windows, pushing linen and towels to the floors. Duties may include performing routine maintenance activities and notifying Housekeeping Department of need for repairs.

Primary Responsibilities:

• Maintain cleanliness of the areas under Housekeeping.
• Carry out assigned tasks by Guest Room Team Leader and ensure that job is carried out as instructed.
• Inform Guest Room Team Leader of any related job deficiencies and ensure that problems are rectified before the end of the shift.
• Prioritize needs of job to be done during the shift.
• Familiarize self with apartment facilities, activities, equipment and appliances for the purpose of assisting guest inquiries and requests for assistance.
• Follow Housekeeping procedures and emergency procedures on health and safety for employee and guests.
• Help to put in rollaway beds and baby cots to the apartm ents.
• Report any damages to Guest Room Team Leader discovered in working areas.
• Maintain Housekeeping machine and equipment.
• Perform related duties and special projects as assigned.
• Help to put up and remove festive decorations.
• Perform cleaning duties in case of emergency or staff shortage.

Other Responsibilities:

. Support and uphold the company mission, vision and values.

. Demonstrate and is perceived as a role model for:

. Ability to deal with operational complexities

. Innovative thinking

. Professional maturity

. Service mind set

. Project management skills

. Development of people relations

. Communication effectiveness

. Infocomm Technology - Usage of mobile devices

. Understand the macro operations of all other operating department within the property.

. Ensure that there is effective internal communication on a daily basis for maximum productivity and satisfaction through:

. Daily stand ups

. Circulation of needed reports

. Industry information

. Orientation

. Support internal best practices.

. Inspire associates to perform their work scope with a high level of quality and integrity.

. Participate in property-sponsored community events, career fairs, etc.

. Maintain highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates.

. Maintain professional business confidentiality as required.

. Perform related duties and special projects as assigned.

. Workplace Safety & Security

. Ensure safety boots are worn during rubbish clearing at chute area