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Job Description:
Reporting to the General Manager, the incumbent is responsible in maximizing revenue by driving the sales of hotel guest rooms for the designated industry that he/she is in charge of. He/She is to review sales and other revenue-generating business plans, identify gaps, ensure proactive measures to fill hotel rooms and actively meet set targets.
Responsibilities:
. Daily sales activities include telemarketing, sales calls, hotel inspections, corporate entertainment etc.
. Be familiar in the sales process and demonstrate effective communications in engaging clients: ask open-ended questions, take the initiative to follow up, anticipate and manage expectations, overcome objections, handle closing and obtain post-feedback
. Acquire new sales leads/ prospects and establish new accounts
. Foster and develop long-term relationship with existing clients to build rapport and maintain loyalty
. Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
. Follow up with clients on account-related matters
Qualifications & Experience:
. Minimum 2 years of relevant experience in hospitality industry
. Knowledge of MICE industry with a wealth of contacts will have an added advantage
. Excellent communication, interpersonal, networking and organisational skills
. Strong negotiation and presentation skills
. Able to work well under pressure in a fast paced environment
. Self-motivated, team player, result-oriented individual with strong business acumen
. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent
Job ID: 151187011