HOTEL RECEPTIONIST

Key Responsibilities

• Welcome guests with warmth and professionalism during check-in and throughout their stay
• Manage front desk operations, including check-ins, check-outs, and reservations
• Respond to guest enquiries and feedback promptly, ensuring a smooth and pleasant experience
• Maintain and update guest records accurately in the system
• Liaise with internal departments to ensure all guest needs are addressed efficiently
• Promote hotel amenities and services to enhance guest satisfaction and encourage repeat visits

What We're Looking For

• Prior experience in front office, guest services, or hospitality roles preferred
• Strong communication and interpersonal skills confident engaging, with guests from all walks of life
• Willingness to learn - full training will be provided
• Able to work 12 hrs rotating shifts, including overnight, weekends, and public holidays

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R22108752