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The HOTEL DUTY MANAGER supports the Hotel Manager in overseeing daily hotel operations to ensure smooth functioning, high service standards, and cost control. This role supervises front desk, housekeeping, and operational staff while maintaining guest satisfaction, regulatory compliance, and operational efficiency.
In a 3-star hotel environment, the role is hands-on and operationally involved, ensuring service quality, staff discipline, and problem resolution on the ground.
What You'll Do
Lead Front Desk and Housekeeping teams
Deliver excellent guest experiences
Support revenue growth and cost efficiency
Train and develop team members
Ensure smooth daily hotel operations
Competitive salary package
Performance-based incentives
Career progression to Hotel Manager level
Leadership exposure in a growing hotel group
2-3 years of hotel experience
Supervisory or senior front office experience preferred
Strong communication & leadership skills
Able to work rotating shifts
Job ID: 146075293
Skills:
revenue growth , team training , Front Office, Leadership, Housekeeping, Guest Service Management, Front Desk responsibilities, shifts schedules, service standards, Guest Satisfaction, Service Quality, Regulatory Compliance, Hotel Management
Skills:
Front office operations, Public area inspections, Room checks, Cashiering duties, Reservations, Guest registration
Skills:
hotel management systems, Opera PMS
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