HOST/HOSTESS

The Host/Hostess will report directly to the Restaurant Manager (RM) or designated personnel, playing a crucial role in achieving the restaurant's annual operating budget.

..Key Responsibilities: ..
Responsibilities include, but are not limited to:

- Oversee the daily front-of-house operations, including bar tasks like beverage preparation, dining area setup, and reservation management.

- Maintain telephone etiquette in line with the manager's Standard Operating Procedures (SOP).

- Ensure consistent quality and presentation of products as defined by the company and management standards.

- Meet sales targets through effective upselling of food and beverages while ensuring high levels of customer satisfaction.

- Comply with hygiene regulations, health and food safety standards, and risk management protocols, promoting a safe working environment, particularly during deliveries.

- Collaborate with the RM to plan and execute strategies that align with the company's business objectives.

- Manage inventory processes, including ordering, receiving, and stocktaking, while completing daily Food Safety Management System (FSMS) monitoring forms.

- Adhere to proper food handling, sanitation, and infection control procedures at all times.

- Consistently deliver the company brand promise and exceptional customer service.

- Maintain comprehensive knowledge of the restaurant and bar menu, including recipes.

- Take on additional responsibilities as assigned by the restaurant manager or designated personnel.

- Monitor inventory levels and manage ordering, receiving, and restocking in accordance with FSMS guidelines.

..Qualifications: ..

- A strong commitment to providing exceptional customer service and a willingness to go above and beyond.

- Ability to thrive under pressure in a fast-paced environment.

..Contact Information: ..

For a discussion about your career opportunities, please call 97333729.

To apply, send your CV to: [Confidential Information]