9-12 years
5 days ago
Job Description

Role Responsibilities

  • We are looking for a PMO expert to act as the primary PMO for a Refinement Forum within the Risk & CFCC QPR Portfolio. Responsible for ongoing operational support, proactive leadership to optimise delivery team cadence and onboarding of BAU activities into the Ways of Working methodology.
  • The candidate must therefore demonstrate an understanding of traditional PMO / Business Management disciplines in addition to being able to quickly assimilate an understanding of strategic and business drivers. They will be required to proactively identify and drive through meaningful improvements to the way work is identified, prioritised and delivered. Supported by expert communication and presentation skills.

  • Assist in identification and onboarding of relevant Audit, Elevated Risk, Business change activity into Hive Backlogs
  • Educates and implements standard controls for Hive OKR tracking and reporting.
  • Ensuring new business cases are well articulated against strategic objectives / OKRs
  • Own communications plan for the Hive, periodically providing communications through the lens of strategic delivery and OKRs.
  • Define and roll-out common workflow, tooling, process for backlog management to change and technology teams
  • Implement and draw insights from squad delivery metrics and provide proposal to the Refinement Forum

  • Facilitates and embeds Agile Maturity Assessment framework within Hives/Squads. Finding resolution or escalation of identified issues
  • Coordinate collation of materials and minutes for Refinement Forum and taking editor role to ensure information is of a high standard
  • Responsible for Hive financial management, budgeting, vendor payment tracking. Coordinate with offshore support teams to query information
  • Provide quarterly updates to QPR/MPR on business outcomes, ensuring language is non-technical and resonates with a broad stakeholder group

People & Talent
  • Maintains Hive resourcing and capacity plan
  • Actively coach Hive members on effective communication within the NWoW construct (i.e. business outcome centric)
  • Mentor and matrix manage offshore PMO support resources
  • Actively simplify and package PMO activities to be executed in the optimal location

Risk Management
  • Ensure Risks and Issues are updated on a regular basis. Take driving role in implementing robust Risk Management for the Hive
  • Ensure dependencies are identified, logged in JIRA and tracked to completion in JIRA. Including status updates to Refinement Forums and QPR/MPR as required
  • Ensure data quality for Risk Management is of a high standard (i.e. accurate impacts/mitigations)

  • Facilitates and embeds Agile Maturity Assessment framework within Hives/Squads. Finding resolution or escalation of identified issues
  • Implements and facilitates Hive retrospective sessions on a quarterly basis. Ensure actions are logged and resolved or escalated where necessary.
  • Ensures all change management policies and controls are met across the Hive and its initiatives incl. performance and escalation of control testing
  • Help and educate teams on governance processes (OR Policy, NWoW standards), ensure controls are met on an ongoing basis.
  • Facilitate creation of new initiatives, ensuring all information is complete and business case/outcomes are clear and linked to strategy/business plan
  • Educates Hive members on NWoW/Agile process and required inputs in JIRA. Implements ongoing data quality controls/reviews with contributors. Identifies and coaches to best practice.

Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the team to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
  • Head, Risk & CFCC Portfolio Management
  • Head, Risk & CFCC Change
  • Central Portfolio PMO function
  • Chief Product Owners
  • Business Product Owners
  • Technology Scrum Masters
  • Business and Functional stakeholders

Our Ideal Candidate
  • 9+ years of experience in PMO disciplines (planning, reporting, risk management, QA, document management, financials, resource management, stage controls, stakeholder management and governance)
  • Financial and benefits management including managing budgeting cycles
  • Hands on experience with agile methodology, able to act as coach
  • Understanding of business risk / COO activities i.e. Risk remediation, audit liaison
  • Stakeholder management experience working with senior level stakeholders
  • Ability to aggregate detailed information in to consumable / narrated presentations for senior management. Agility to traverse detail levels for audience at hand.
  • Experience identifying opportunities, planning and executing process change to large teams.
  • Graduation in relevant discipline

Role Specific Technical Competencies
  • Agile Qualification
  • Six Sigma / Lean exposure highly desirable

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

Since opening our first branch in Singapore in 1859, Standard Chartered Singapore has become the centre for the majority of our global business leadership and technology operations, as well as home to our innovation hub, SC Ventures.

We support both individual and corporate needs to build commerce, and secure better futures at every step of our customers’ journeys. We do this by offering an entire range of financial services across personal, priority and private banking, alongside our business, commercial and corporate banking capabilities. Our passion to become pioneers by solving challenges for businesses and individuals every day inspires us to collaborate as one team, empowers us to bring our whole selves to work and allows us to share all our triumphs with our loved ones. This is what powers our learning and growth. 


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