Healthcare Customer Relationship Officer

Salary: Up to S$3,300 (Commensurate with experience)

Working Hours: Monday to Friday: 8:30am - 5:00pm, Saturday: 8:30am - 1:00pm

Location: East

Industry: Healthcare

A well-established healthcare organisation is looking for a Customer Relations Officer to support patient enquiries, appointment coordination and customer service operations in a healthcare setting.

Job Responsibilities:

• Support daily call centre and administrative operations
• Handle customer and patient enquiries via phone and email
• Manage appointment bookings and scheduling
• Attend to customer enquiries and feedback professionally
• Provide accurate information and follow up on enquiries promptly
• Perform outbound calls when required
• Maintain good customer service standards and professionalism

Job Requirements:

• Min. GCE O Level
• Min. 2 years of relevant customer service experience, preferably in healthcare environment
• Candidates with Patient Service Associate experience in hospitals or clinics are advantageous

Looking fora change or a new challenge Please email your detailed resume in MS Word format to [Confidential Information]

Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225