The Head of Platform Engineering is responsible for leading the platform engineering function at FairPrice Group (FPG), comprising Cloud Engineering, Site Reliability Engineering (SRE/RE), and Quality Engineering. This role combines multi-team technical leadership, platform strategy ownership, and operational governance across cloud, reliability and quality to deliver a secure, reliable, observable, and AI-ready engineering platform that supports FPG's product and operational outcomes.
The Head of Platform Engineering sets the platform strategy, defines engineering standards across infrastructure, reliability and quality, and leads the transformation of the platform discipline from traditional engineering to AI-native engineering. The role ensures the platform is ready to host and operate AI and agentic workloads safely at production scale, and owns the operating model that allows engineering, product, and AI teams to ship faster without compromising reliability, security, cost discipline, or governance.
Responsibilities
- Lead and grow three engineering chapters: Cloud Engineering, Site Reliability Engineering (SRE/RE), and Quality Engineering.
- Lead the transformation of the platform discipline from traditional engineering to AI-native engineering, including engineering standards, operating model, and team capabilities across FPG.
- Own platform-wide reliability, quality, security, and FinOps standards; act as the final escalation point for production readiness and release decisions.
- Partner with the AI COE to define and operationalise the agentic operating model (AgentOps), covering agent lifecycle, evaluation, observability, and safe production rollout.
- Partner with Security to operate CNAPP and DevSecOps tooling (SAST, SCA, secret scanning, container image scanning, SBOM, policy-as-code) and embed shift-left practices across the SDLC.
- Drive continuous improvement across platform performance, reliability, quality, and cost using data, KRIs, and DORA-aligned metrics.
- Ensure consistent platform engineering practices across FPG subsidiaries, business units, and vendor-delivered systems.
Requirements
- Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, or equivalent experience.
- Significant senior leadership experience running platform, cloud, SRE, or large-scale engineering functions in production environments.
- Proven experience leading multiple engineering chapters (e.g., cloud / SRE / quality) and managing chapter leads.
- Deep expertise across cloud platforms, Kubernetes, CI/CD, observability, reliability engineering, and quality engineering.
- Understanding of the AI / agentic operating model: agent lifecycle, evaluation, observability, safety, and production rollout patterns.
- Working knowledge of modern AI development tools and methodologies (e.g., Claude Code, Codex, Spec Kit, BMAD) and their application to modernise platform engineering practices.
- Hands-on or strong working knowledge of:
>Cloud platforms (GCP and/or AWS), Kubernetes, networking, and IaC (Terraform)
>Observability and SRE tooling (e.g., Datadog), SLOs, error budgets, incident management
>CI/CD, source control, quality gates, and DevSecOps controls (SAST, SCA, secrets, container scanning, SBOM)
- Familiarity with tools such as:
>Datadog, Prometheus, Grafana, or equivalent observability platforms
>Terraform, Harness, feature flag and progressive delivery tooling
>CNAPP / security scanning tooling, SonarQube, and policy-as-code frameworks
- Deep experience operating cloud-native environments (GCP and/or AWS) at production scale.
- Strong understanding of DevSecOps, SDLC, DORA metrics, and modern platform engineering practices.
- Strong understanding of resilience engineering concepts, including chaos testing, RTO/RPO targets, multi-region failover, graceful degradation, and disaster recovery planning.
Work Location: FairPrice Hub (Joo Koon)
Address: 1 Joo Koon Circle, #13-01, Singapore 629117
