Head (PCE) (3-year contract), Office of Professional & Continuing Education

Job Description

• Enterprise Strategy Development
  • Lead the development of SMU PCE strategy, including identification of growth segments, strategic priorities, and differentiated positioning.
  • Frame and evaluate strategic options and articulate clear recommendations for senior leadership decision making.
• Integration and Alignment across SMU
  • Drive alignment across schools, SMU Academy (SMUA), SMU Executive Development (ExD) and central units to ensure coherent and coordinated execution of the PCE strategy.
  • Facilitate resolution of trade-offs across stakeholders with differing priorities and operating models.
• Business and Product Transformation
  • Design and incubate new business models, enterprise partnership frameworks, and sector level initiatives.
  • Translate pilots and early-stage initiatives into scalable operating models, processes and institutional capabilities.
  • Support transformation of existing PCE business in SMUA and ExD, including product rationalization.
• Performance, insights and continuous improvement
  • Establish frameworks to monitor performance, outcomes and impact of PCE initiatives
  • Drive data collection, market intelligence, and learner/enterprise insights to inform strategy and product refinement.
  • Continuously review and evolve PCE strategy in response to market developments and internal learning.
• Change Management and Organisational Development
  • Lead change management efforts to support the adoption of new PCE strategy and operating models across SMU.
  • Build stakeholder buy-in, shared ownership and institutional capability for transformation.
  • Support VP(PCE) in driving broader organizational development and business transformation initiatives.
• Other duties as assigned.

Qualifications

• Degree, preferably with post graduate qualifications and at least 12 years of work experience in adult learning, lifelong learning or related sectors.
• Experience in strategy development, consulting or transformation roles.
• Strong understanding of enterprise learning, skills frameworks, and curriculum design.
• Experience in market research, customer insights and programme evaluation methodologies
• Strong OD and change management capabilities.
• Proven ability to engage and influence senior stakeholders across complex systems and organisations.
• Strong analytical, strategic thinking and problem-solving capabilities.

• Enterprise Strategy Development
  • Lead the development of SMU PCE strategy, including identification of growth segments, strategic priorities, and differentiated positioning.
  • Frame and evaluate strategic options and articulate clear recommendations for senior leadership decision making.
• Integration and Alignment across SMU
  • Drive alignment across schools, SMU Academy (SMUA), SMU Executive Development (ExD) and central units to ensure coherent and coordinated execution of the PCE strategy.
  • Facilitate resolution of trade-offs across stakeholders with differing priorities and operating models.
• Business and Product Transformation
  • Design and incubate new business models, enterprise partnership frameworks, and sector level initiatives.
  • Translate pilots and early-stage initiatives into scalable operating models, processes and institutional capabilities.
  • Support transformation of existing PCE business in SMUA and ExD, including product rationalization.
• Performance, insights and continuous improvement
  • Establish frameworks to monitor performance, outcomes and impact of PCE initiatives
  • Drive data collection, market intelligence, and learner/enterprise insights to inform strategy and product refinement.
  • Continuously review and evolve PCE strategy in response to market developments and internal learning.
• Change Management and Organisational Development
  • Lead change management efforts to support the adoption of new PCE strategy and operating models across SMU.
  • Build stakeholder buy-in, shared ownership and institutional capability for transformation.
  • Support VP(PCE) in driving broader organizational development and business transformation initiatives.
• Other duties as assigned.