Head of Sales & Merchant Onboarding

About Us:

ShopNJoy is an innovative soon-to-be launched Merchantech cum Fintech Startup Social Enterprise.It was founded by startup entrepreneurs and seasoned operators with deep experience across retail, merchant technology, and financial services.We focus on buildinga smarter, more inclusive ecosystem where merchants can grow, shoppers are rewarded, and communities benefit in lasting ways.

Our mission is to transform the brick-and-mortar retail landscape by connecting local merchants meaningfully with a broad customer base through our innovative shopping app, which is a unique platform with a purpose. We're building the future of local commerce, and we need a strategic leader to help us scale.

Position: Head of Sales & Merchant Onboarding

Location:Singapore

Experience:5-10 years in B2B sales, with significant experience in merchant acquisition, SaaS, fintech, or payment solutions.

The Role:

As the founding Head of Sales & Merchant Onboarding, you will be the driving force behind our market expansion. Your primary mission is to build, lead, and inspire a high-performance acquisition team from the ground up. You will be responsible for the entire merchant journeyfrom defining the go-to-market strategy and recruiting talent to closing key partnerships and ensuring successful onboarding. This is a hands-on leadership role critical to our company's success.

Key Responsibilities:

• Strategy & Leadership:Develop and execute a scalable merchant acquisition and onboarding strategy. Set clear team goals, KPIs, and performance metrics.
• Team Building:Recruit, mentor, and train a sales and onboarding team. Foster a culture of excellence, collaboration, and continuous improvement.
• Lead Generation & Pipeline:Create innovative channels for merchant lead generation. Build a robust and predictable sales pipeline.
• Sales Process Ownership:Design and optimize the end-to-end sales cycle, from initial contact to contract signing and seamless platform onboarding.
• Performance Management:Closely monitor team and individual performance against targets. Implement coaching and development plans to maximize results.
• Stakeholder Collaboration:Work closely with Marketing, Product, and Operations teams to refine our value proposition, provide merchant feedback, and improve the onboarding experience.
• Market Intelligence:Stay ahead of trends in merchant services and retail tech to adapt strategies and identify new opportunities.

What We're Looking For:

• Proven track record (5-10 years) in B2B sales leadership, with at least 3-5 years building and managing teams.
• Strong experience inmerchant related sales iemerchant acquisition, payment processing, SaaS, or fintech salesis highly preferred.
• Exceptional skills in recruitment, coaching, and team motivation.
• Excellent communication and presentation skills.
• Demonstrated success in a startup or high-growth environment is an advantage.

The Right Fit:

We are looking for a trueteam playerwho isflexibleandeasy-goingin a fast-paced startup environment. You should thrive on building relationships and fostering a positive team spirit. Crucially, you must be intenselydriven to succeed, self-motivated, and relentlessly focused on meeting and exceedingKPIs. You balance a collaborative approach with a firm commitment to results.

Remuneration:

We offer a competitive compensation package structured for high achievers, comprising afixed base salaryand asignificant variable performance-linked component. Your total earnings will be directly tied to both yours and your team's success, with huge upside potential.

How to Apply:

If you are a strategic sales leader passionate about transforming retail and building something impactful, we want to hear from you. Please submit your resume and a brief note explaining why you are the perfect fit for this mission.

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