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Wilson

Head of Quality

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  • Posted 4 months ago
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Job Description

Role: Head of Quality – Manufacturing (Singapore site)

About the Role

Our client is a leading global organisation in the equipment manufacturing sector, recognised for engineering excellence, strong customer partnerships, and a commitment to continuous innovation. As part of their growth and operational excellence journey, we are seeking a highly experienced Head of Quality to lead the Quality function at the Singapore manufacturing site.

Reporting to the Site Leader (and functionally to Global Quality Leadership), you will be responsible for defining and executing the site Quality strategy to ensure products, processes, and systems meet the highest standards of safety, compliance, and customer satisfaction. You will lead a team of Quality professionals covering Quality Assurance, Quality Control, Supplier Quality, Systems & Compliance, and Continuous Improvement.

Responsibilities

  • Lead and develop the site Quality organisation, building a strong culture of quality, ownership, and accountability.
  • Oversee product quality performance from incoming materials through manufacturing and final shipment.
  • Ensure full compliance with regulatory, customer and industry standards (e.g. ISO/TS/sector-relevant certifications).
  • Drive Quality Management Systems (QMS) performance, including audits, CAPA, risk management, documentation, and process controls.
  • Lead problem-solving, root cause analysis and continuous improvement initiatives across the site.
  • Partner closely with Operations, Engineering, Supply Chain, HSE and Commercial teams to align quality objectives with business priorities.
  • Manage customer quality engagement, including complaint handling, escalations, reporting and preventive actions.
  • Provide Quality leadership for new product introduction, engineering changes and technology transfers.
  • Track, report and improve key Quality KPIs, including yield, defect rates, scrap, returns and customer satisfaction.
  • Champion operational excellence and lean practices across the Quality function.

Requirements

  • Degree in Engineering, Manufacturing, Quality or a related field.
  • Proven leadership experience in Quality within a manufacturing environment, ideally in equipment or industrial products.
  • Strong knowledge of Quality Management Systems, standards and regulatory compliance.
  • Demonstrated success in leading teams and shaping a high-performance culture.
  • Experience in root cause analysis, statistical techniques and continuous improvement.
  • Excellent stakeholder management and communication skills.
  • Customer-focused mindset with strong business acumen.

Interested Here's what to do next:

Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.

If you have any questions on this role, or are looking to explore job opportunities generally, please reach out to the poster of this role via LinkedIn.

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Singapore Employment Agency License No.: 16S8069

SG Employment Agency Personnel No: R23114824

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About Company

Job ID: 137389943