Head of Property, APAC

Purpose

To manage and lead assigned Property underwriting LOBs for CI.

Key Accountabilities

• Manage the selection/denial of new and/or renewal business
• Underwrite and analyze new and renewal business within delegated authority levels
• Demonstrate specialized knowledge and expertise in Property
• Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating manual rules
• Recommend and implement action plans after reviewing agency books of business and profit/growth results and trends
• Develop and maintain distribution relationships in support of business retention and acquisition and work with customers where appropriate to determine their insurance-related needs and provide solutions
• Support the organization's sales culture by being a Help Point for agents, brokers, and customers.
• Assure development and implementation of policy, procedures, and standards to produce profitable results

Additional Job Functions

• Advanced and in-depth knowledge of products and lines of business
• Excellent managerial, team building, and organizational skills
• Previous extensive management experience
• Superior skills in relationship building, active listening, needs analysis, and win-win negotiating
• Demonstrates strong presentation skills and a solutions and service orientation

Business Accountabilities

• Establish and agree key performance targets and financial budgets in order to optimize business performance in line with set objectives
• Lead the implementation of complex projects, typically as part of a major change or business improvement initiative involving multi-disciplinary teams and timescales in excess of one year that impact underwriting
• Educate and influence senior colleagues by demonstrating the impact of all relevant policies and governance processes to own area to ensure that the business is not exposed to undue risk
• Review themes from complex analysis conducted by others to make informed, authoritative technical/professional recommendations to determine approaches to underwriting in own area in order to improve business performance in the medium and longer term
• Develop processes and review policies relevant to underwriting in own area to ensure they are in line with strategic business objectives
• Manage relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction
• Participate in leadership team meetings of assigned area to provide specialist guidance and enable the implementation of policy, projects and change initiatives
• Contribute to the business strategy within own area to align underwriting strategy with wider business goals within a particular market
• Participate in the community of global/regional proposition development practitioners in underwriting to share best practice and continue to meet customer's needs
• Oversee development plans for underwriters across own area of business to ensure the capability exists to drive business results
• Oversee design and implementation of rating tools and methodologies to deliver value to customers whilst being commercially viable for the organization

Education and Experience

Bachelor's degree (or equivalent) and 8 or more years of experience in related field

Contacts / Relationships

High Level Influencer Externally Focused - The job's core deliverables rely on influencing or negotiating with external contacts on strategic impact matters. Relationships typically involve persuading or countering opposition, often with vendor representatives or senior management level customers.