*Exclusive confidential mandate with an established global payments fintech*
Seeking for a seasoned Head of Product / Senior Product Manager (Director / SVP), across digital payment product management.
A passionate individual, who will be playing a pivotal role in building the product from scratch for the organization's business.
Responsibilities
- Own and drive product delivery across assigned initiatives, across internal operational systems, consumer-facing payment products, or cross-functional platforms.
- Liaise closely with business stakeholders, operations teams, and end users to identify pain points, gather requirements, and translate them into clear product solutions.
- Define product requirements, user stories, process logic, and use cases, and ensure they are well understood by engineering and design teams.
- Manage end-to-end delivery from requirement gathering and prioritization through UAT coordination, rollout planning, and post-launch optimization.
- Coordinate across Engineering, Compliance, Operations, and business teams to ensure product solutions are scalable, stable, and aligned with business needs.
- Identify and drive opportunities to improve operational efficiency, user experience, and platform reliability across the products you own.
- Ensure systems and workflows are prepared and aligned whenever new features, payment methods, or regulatory changes are introduced.
- Management of Third-party vendors, supporting product or operational functions, including participating in evaluation, integration coordination, and performance tracking.
- Develop and maintain product documentation, SOPs, monitoring frameworks, and training materials to support adoption and consistency.
Requirements
- Min. 8 years of experience in product management, product owner, product delivery, internal systems, or operational tooling roles.
- Holds min. 4 years in fintech, payments, banking, crypto, or other regulated industries.
- Experience with workflow automation, operational analytics, or AI-assisted operational tooling.
- Proven track record of owning and improving internal operational systems and workflows used by frontline teams at scale.
- Working experience across cross functional areas such as compliance, operations, risk, customer service, engineering etc.
- Good working experience across both internal operational systems and consumer-facing product flows, with a strong foundation in internal systems preferred.
- Experience in crypto or Web3 environments is preferred.
- Strong operational mindset with deep understanding of how internal systems support business operations at scale.
- Excellent stakeholder management and communication skills.
- Team management experience in managing a dynamic and lean team of product managers.
- Proficient in both English and Mandarin, to manage global stakeholders and key businesses including North Asia region.
If you hold experience across Product management, Product delivery, within digital payments fintech, with proven leadership ability, do reach me at [Confidential Information] for a confidential discussion.
EA License no: 16S8066 | Reg no.: R1657935
Only successful candidates will be notified.
