Your new company
You will be working with a regional HR technology and services company that helps businesses manage and scale their workforce operations across multiple Asian markets.
Your new role
As the head of Platform, you will be taking on a builder role - someone who focuses on structure, clarity, and scalable systems, and who is comfortable working closely with Technology, Product, and Operations to create an endtoend delivery framework that consistently performs.
- You will be translating business goals into a clear, executionready platform roadmap, ensuring priorities are aligned with operational needs and longterm scalability.
- Defining product capabilities that enhance compliance, transparency, workflow automation, and operational efficiency, ensuring the platform supports predictable, highquality service delivery.
- Balancing innovation with operational practicality, making sure new features and improvements strengthen-not strain-the service delivery engine.
- Ensuring accurate, timely multimarket payroll and benefits delivery by strengthening SOPs, operational controls, and documentation, while improving onboarding and activation turnaround times.
- Reducing costtoserve through automation, workflow redesign, and system improvements, creating a scalable operating environment that supports growth without increasing complexity.
What you'll need to succeed
- Degree in Computer Science, Engineering or related discipline.
- At least 10+ years in B2B techenabled services, SaaS + services, digital operations, or similar environments.
- Experience leading Product/Engineering and Service Delivery or operations teams.
- Proven ability to align product strategy with operational scalability.
- Strong understanding of customerjourney workflows and lifecycle design.
- A systemsthinking mindset with strong execution discipline.
- Comfortable working crossfunctionally and resolving competing priorities.
- Commercial awareness around efficiency, margin, and costtoserve.
What you'll get in return
In return, you'll be part of an organization who values their employees. You will be leading a high performing team where you will have plenty of high-profile career exposure and structured career growth.
What you need to do now
If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or email [Confidential Information] for a confidential discussion on your career. Referrals are welcome.
If this job isn't quite right for you, but you are looking for a new position within Digital Transformation, please contact us as well.
EA Reg Number: R22107752
EA License Number: 07C3924 | Company Registration No: 200609504D
