The Head of Organisational Development (OD) is responsible for driving organisation-wide strategies, initiatives and interventions that enhance organisational effectiveness, workforce capabilities, leadership development, culture transformation and employee engagement.
This role will be responsible for designing and developing solutions that drive alignment towards EM Services mission and core values, ensure our culture is embedded and integrated into the employee lifecycle, design company-wide organisation development interventions that enable the practice of our culture.
Responsibilities
- Conduct organisational assessments: Analyse business operations, processes and structures through diagnostics, surveys, interviews and data analytics to identify gaps in efficiency, culture and employee development needs.
- Design and implement development programs: Develop tailored interventions such as leadership, team-building workshops, succession planning and performance management systems to foster workforce capabilities and alignment with strategic objectives
- Team and cultural interventions: Assess and identify cultural challenges within business teams, and proactively design, deliver and evaluate practical solutions to enable employees, leaders and teams to practice our culture in delivering business outcomes
- Facilitate change management: Lead organisational change initiatives, including cultural shifts, process redesigns and engagement strategies, while mitigating resistance and measuring impact through KPIs like employee retention and productivity metrics.
- Support talent and leadership development: Collaborate with the Business Leaders and HRBPs to create high-potential programs, mentoring frameworks and L&D roadmaps.
- Evaluate and report outcomes: Use data analysis tools to assess program effectiveness, generate reports for senior management and recommend resource allocations for continuous improvement.
- Stakeholder collaboration: Partner with stakeholders and to integrate OD practices into broader HR strategies, including diversity, equity and inclusion efforts relevant to Singapore's multicultural workforce
Requirements
- Degree in Human Resources/Organisational Psychology/Business Administration or equivalent
- At least 10 years experience in OD, HR Consulting with proven track record in change management projects.
- Strong exposure to change management and business transformation environment
- Proficient in HR analytical tools such as Tableau, Power BI, Excel, survey platforms and project management tools
- Demonstrable and strong presentation, communication and influencing skills
- Ability to influence stakeholder groups when faced with obstacles and high-pressure situations
EM Services Pte Ltd is a leading township and estate management company in Singapore with more than 35 years of experience in managing residential, commercial and public-use properties. Established in 1988, the company works closely with public agencies and community stakeholders to deliver reliable, sustainable and people-centred estate management services.
At EM Services, we deliver integrated facilities management and maintenance solutions that keep buildings, infrastructure and communities operating safely and efficiently. Our people are at the heart of everything we do, ensuring reliable service and operational excellence every day.
