About the Role
We are seeking an experienced and strategic Head of Operations to lead and oversee trading-related operational activities within our organization. This role will be responsible for driving operational excellence across cargo and bunker trading, as well as supporting international market expansion initiatives.
Key Responsibilities
- Lead the development and execution of operational strategies, policies, and planning related to trading operations.
- Oversee end-to-end operational activities including cargo trading, bunker trading, and international market expansion.
- Manage transportation and logistics planning, loading and discharge processes, and ensure quality and quantity assurance.
- Drive supply chain optimization and oversee maintenance of owned vessels (barges/fleet).
- Handle claims management and dispute resolution related to operational activities.
- Ensure compliance with HSSE (Health, Safety, Security & Environment) standards and implement HSSE programs across the organization.
- Liaise and collaborate with internal and external stakeholders to support operational efficiency.
- Coordinate with Holding, Parent Company, and other Pertamina Group entities on strategic and operational matters.
Requirements
- Master's degree or higher, with at least 13 years of relevant experience in trading operations, shipping, or oil & gas logistics.
- Proficiency in Bahasa Indonesia is required to effectively review Indonesian-language documents and communicate with Indonesia-based stakeholders as part of operational responsibilities.
- Proven experience in managing tanker operations in compliance with MPA and international maritime regulations, or prior experience at Assistant Manager level or above in a major oil company aligned with OCIMF standards.
- Valid Certificate of Competence Class I (COC Class I) or Master Mariner certification in accordance with IMO STCW regulations.
- Strong knowledge of shipping and maritime business processes.
- Holding a Pilot Certificate will be an advantage.
Skills & Competencies
- Strategic thinking and leadership
- Stakeholder management and communication
- Operational planning and execution
- Risk management and problem-solving
- Knowledge of maritime regulations and compliance