Head of Merchandising, WFJ, SEAA & SG

Impact You Can CreateInTheRole:

Reporting to theWatchesandFineJewelryDirector,SEAA, this role willlead the sales forecasts, stock management and supply chain processes of Watches and FineJewelry(WFJ) inSEAAand SG, working in close collaboration with markets and WFJ division (global team).

In alignment with the strategic vision to strengthen SEAA's Watches and Fine Jewellery business, this role willleverageSingapore's status as a pivotal luxury retail hub to drive and oversee the implementation of innovative retail and operational initiatives.

Therolewillestablishrobust operational frameworks and set performance standards that serve as models for adaptation across all SEAA markets.Itwill not only ensure the effective transfer and scaling of best practices but also promote seamless cross-market collaboration, thereby elevating retail standards and underpinning sustainable business growth for Watches and Fine Jewellery throughout the region.

BUSINESS STRATEGY

• DriveSEAAmerchandising strategies,set product priorities, KPIsand contribute to the region'sstrategic plan

• BuildSEAAsmid- and long-term sales projections, andestablishbudget management principles,assumptionsandguidelines

• Drive WFJ operations transformation and manage all related business and supply chain changes inSEAA.Co-work with North Asia to lead regional and markets implementation of new supply chain models, systems, processes, and workflows

• CommunicateSEAAWFJ vision to division (global team) - Supply Chain, Merchandising and Marketing - to ensure regional needs and priorities are integrated into global plans

• Establish close relationships with markets management teams (Managing Directors and General Managers).Analyzeandprovidein-depth insights on local WFJ business strategies. Also, toidentifylocal talent gaps and co-build local merchandisingexpertise

• Build cross-departmentsynergywith Regional Marketing, Retail and Learning, High-end,teams

• Lead Merchandising community towards a more strategic and business-oriented culture

• Monitor andanalyzeproduct performance and sales trendsto draw insights for further actions. Produceregionalbusiness reports

• Monitor new product launches, and formulate necessary action plans to support the launches in partnership with other departments

• Drive Merchandising projects and new initiatives forSEAAto always seize new business opportunities

• Participate in global and regional projects, coordinate regional resources, conduct necessary tests, and providefeedbacks

• Set parameters and clear governance on evaluatingeffectiveness of merchandisingandsupply chain processes

FORECASTS, PRODUCT ASSORTMENT & STOCK MANAGEMENT

• Act as the advisor to Regional WFJ Director on business development opportunities related todemandplanning, assortment, and supply chain process enhancements

• Act as the voice ofSEAAon regional and markets sales ambitions, orchestrationplansand needs

• Liaise with division Supply Chain on production planning and replenishment plans toattainregional ambitions

• Provide forecasting frameworks to markets to improve forecast accuracy and stock efficiency,validatedemand planning and assortment plans from markets

• Develop regional and markets sales and stock simulations to prepare for sales fluctuations

• Build product assortment strategies that are adapted toSEAAmarkets needs (WFJ and Fashion networks)

• Define model stock guidelines to ensure the right level of presence for Watches and PreciousJewelryby distribution channels

• Define andmonitorsalesand stock KPIs forSEAA(Forecast accuracy, stock coverage, overstock)

• Mobilizeregional stockandoptimizeinventory level by formulating necessary action plans.Drive and supportmarkets on stockrebalancing.

• Ensure Fashionsynergyby promoting Fashion's involvement in forecasts and orders for Fashion network

• Work closely with sales administration team on managing regional operations-- placing, and tracking orders on products and sales tools e.g., packaging. Ensuretimelydeliveries to markets

PARTNERSHIP WITH FINANCE

• Align withregional Finance on budget timeline, process, and governance to ensure synchronization

• Formulate annual and quarter budgets.Align with Finance on sales projections during each budget cycle

• Review and develop business reporting and finance monitoring tools

PARTNERSHIP WITH SUPPLY CHAIN AND OPERATIONS

• BeSEAA'sWFJ supply chain referent and support local markets supply chain and operational processes

• Develop new initiatives with operations team onoptimizingstock management and supply chain flows inSEAA

You areEnergisedby

• Leadingand collaboratingwith diverse teams at all levels of organization (Finance, Supply Chain & Operations, Technology & Digital Service etc.)

• Thinking innovatively ofdifferent waysto approach projects & challenges,leveraginginsights, data, and strategic planning

• Being agile,flexibleand able to deal withambiguity

• Leadingcourageously and able to challenge the status quo

• Influencing critical topics andfacilitatingmeaningful conversations in a non-hierarchal way

• Building and leading teams aligned with a shared vision

• Working in a highly collaborative and matrixed environment