Job Role:
This position is overall responsible for managing the Volvo CE owned dealer in Singapore, its P&L and market share growth in the country. The candidate shall drive steady business growth by developing business opportunities for new and used equipment sales, as well as uptime & parts sales and total solutions to secure the leading customer satisfaction in the market.
Main Tasks/Responsibilities:
- Responsible for the P&L result of the Volvo owned dealer in Singapore
- Develop and review the sales plan & targets and achieve both quantitative and qualitative sales objectives
- Setup business direction and tactics that align with Volvo CE's ambitions on sustainability transformation, industry-leading profitability, service revenue, gender diversity, and employee involvement, and implement effective action plans
- Maximizing operational efficiency of all functions in the Volvo owned dealer in Singapore: sales of new & used equipment, parts& service sales, rental, used equipment.
- Maintain a high-performing organization with continuous organizational development: staffing, people development, succession planning, performance management, etc
- Guiding the sales team in sales and the implementation/developing sales & marketing activities to optimize long-term profitability
- Collaborate with aftermarket & dealer sales to incorporate selling the CSA as an integral part of machine sales
- Maintaining the Volvo Brand image, core values and reputation.
Authorities:
- Work within approved budgets and approval levels as set in DAG
- Implementation of sales pricing as per guidelines
Accountability:
- Machine and after sales revenue & gross margin in the dealership
- Machine market share in the country
- Dealer machine inventory management
- PMt & PMp (PDP- Partnership Development Program) with Region Asia
- Customer Satisfaction Index (CSI)
Key Skills:
- Industry/ dealer knowledge
- Volvo CE product knowledge
- Commercial knowledge/Management of a Profit and Loss
- Leadership/Business mind set
- Achievement driven
- Verbal and written communication skills
- Integrity
Required knowledge & experience:
1. Education/Professional Qualifications required for the position:
- University graduate or higher
- 7 to 10 years of experience in the field of sales and marketing in the construction equipment/ heavy machinery industry
- Commitment and experience in developing best practice in customer focused, process-based organisation
- Strong track record of business success
2. Additional Important Requirements:
- Fluent in English, both written and verbal
- Good level of Chinese is preferred
- Flexibility /adaptability