Brief Summary
In this leadership role, you will oversee the inbound operations of a warehouse, ensuring optimal performance, quality, and safety standards. Your focus will be on team development and continuous improvement to enhance customer satisfaction.
Responsibilities
- Optimize and master the end-to-end inbound process, establishing best practices for quality and efficiency. Execute daily and weekly operational plans, setting clear, data-driven goals for your team. Lead performance management, providing coaching and ensuring accountability for results. Analyze KPIs, offering detailed updates and actionable recommendations to senior management. Facilitate seamless collaboration between the inbound department and other operational teams. Develop and manage staffing plans, scheduling, and training to meet performance objectives. Drive a high-performance culture through mentorship and skill development initiatives. Ensure adherence to Health, Safety & Environment (HS&E) policies and compliance standards. Implement continuous improvement initiatives, utilizing methodologies like Kaizen and 5S. Lead cross-functional projects and support regional initiatives as necessary. Provide backfill support for other warehouse leaders when required.
Requirements
- Diploma in Logistics or Supply Chain Management, or equivalent. Minimum of 3 years in a leadership role, with 3-5 years in warehouse operations or order fulfillment. Strong knowledge of material management and transportation operations. Familiarity with industry standards related to compliance, particularly in aviation. Proficient understanding of IT systems, preferably SAP R/3 and other relevant management systems. Excellent stakeholder management and communication skills. Strong analytical and problem-solving capabilities, with a proactive approach to change. Highly organized with effective time management skills, adaptable to dynamic environments. Commitment to integrity and compliance risk awareness.
