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Head of Consumer Services (Digital Lending, Consumer loans)

5-8 Years
SGD 8,000 - 10,000 per month
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  • Posted 6 days ago
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Job Description

  • Take full ownership of P&L performance, including revenue growth, margin improvement, and cost optimization.
  • Develop and implement growth strategies focused on customer acquisition, retention, and cross-selling opportunities, including new loan products, strategic partnerships, and embedded finance solutions.
  • Optimize acquisition funnels and drive data-driven experimentation to enhance platform performance.
  • Oversee credit models, underwriting frameworks, and overall risk appetite management.
  • Partner closely with risk teams to achieve a balanced approach between business growth and portfolio quality.
  • Strengthen and enhance recovery processes to maximize portfolio returns.
  • Lead, mentor, and build a high-performing team.
  • Collaborate with product and technology teams to deliver a seamless end-to-end digital lending experience.
  • Oversee loan operations, including disbursement, servicing, and collections strategies.
  • Promote compliance and responsible lending practices within regulated environments.

Requirements:

  • With at least 5 to 8 years of experience in consumer lending, fintech, or financial service
  • Proven P&L ownership and business leadership experience
  • Strong understanding of digital lending / consumer loans
  • Experience in a regulated environment (Singapore preferred)
  • Analytical mindset with strong data-driven decision-making skills
  • Track record of scaling loan portfolios or fintech products

Please click here to apply or email your updated resume to

[Confidential Information]

(Only shortlisted candidates will be notified.)

Lim Siew Hua, Registration No. 1984199

RECRUITCO PTE. LTD., EA License: 25C3218

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Job ID: 148270869