Our client is the asset management arm of a global bank who provides investment solutions across multi asset products to institutional and retail clients.
Some of the Key Responsibilities include:
- Lead the Institutional Client Services team in Singapore.
- Deliver best-in-class client service and client experience for institutional clients across traditional/alternative investments.
- Own day-to-day servicing oversight, including controls, reporting, and overall client communications.
- Participate in client calls/meetings for ongoing servicing; provide timely responses to client enquiries.
- Run regular investment pipeline meetings with clients across relevant asset classes.
- Coordinate production and delivery of client reporting and meeting materials with AMSG/AM and broader internal teams.
- Agree and manage service levels with internal stakeholders; maintain an issues/error log and hold regular quality meetings with support functions.
- Ensure adherence to regulatory and internal requirements; review client investment guidelines with investment and support teams and escalate issues to senior management when required.
To be eligible for this role you shall have
- Relevant bachelor's degree or diploma in Finance, Economics or related.
- Minimum 10 years relevant experience in client services within asset management, covering institutional clients. Experience in managing small teams shall be advantageous.
- Strong knowledge of investments, asset classes, the asset management industry, and investment flows. Exposure to insurance investment shall be a plus.
- Proven client servicing experience in asset management, preferably within Institutional Business.
- Strong interpersonal skill and negotiation capability.
- Solid analytical and problem-solving skills; demonstrable risk awareness and ability to identify exceptions.
- Strong project management capability; proficient in Excel and PowerPoint
Please contact Chezereen Williams by emailing your cv directly in word format with job reference no JOB- 16515 to [Confidential Information]
Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful.
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