Head, Human Resources

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

About the job

We are seeking an experienced and strategic Head of Human Resources to lead and oversee the full spectrum of HR functions at our Singapore Region, which comprises of:

1. Singapore Regional Headquarters
2. Peacehaven Group
3. Children and Youth Group - Gracehaven and The Haven
4. Migrant Workers Ministry Group - The Salvation Army Sojourn Programme and Carehaven
5. Prison Support Services
6. Family Support Services
7. Praisehaven Retreat Centre.

This is a key leadership role responsible for driving people strategies, strengthening organisational capability, and ensuring that HR practices align with our mission, values, and statutory requirements.

Reporting to the Regional Director of Women's Ministries and Personnel Officer, you will partner closely with senior leadership, Boards, and Centre Heads to shape a future-ready workforce and foster a positive, values-driven workplace culture.

KEY RESPONSIBILITIES

Strategic Leadership & HR Oversight

• Lead the full spectrum of HR functions, including manpower planning, recruitment, compensation & benefits, performance management, learning & development, and employee relations.
• Develop and implement HR strategies aligned with organisational goals, policies, and statutory requirements.
• Provide strategic advice to senior management and Boards on HR matters, emerging trends, and workforce issues.
• Represent the organisation in professional and business networks to strengthen partnerships and industrial relations.

Organisational Development & Change Management

• Drive organisational capability building through strategic initiatives and HR transformation projects.
• Lead change management efforts, ensuring effective adoption of new processes, systems, and organisational structures.
• Promote a culture of continuous improvement, teamwork, and ethical stewardship.

Talent & Performance Management

• Implement talent management frameworks including succession planning, career development, and competency management.
• Oversee performance management processes to drive engagement, accountability, and development.
• Champion leadership development and staff capability building across the organisation.

Employee Relations & Workplace Culture

• Foster a positive and inclusive work environment through effective communication, engagement, and employee relations practices.
• Support Centre Heads in managing grievances, disciplinary matters, and organisational effectiveness professionally.
• Promote employee well-being, team cohesion, and a healthy workplace culture in line with organisational values.

HR Operations, Governance & Compliance

• Ensure robust HR systems, policies, and processes are in place and compliant with audit and legal requirements.
• Oversee HR data management, reporting, and records to support decision-making and regulatory reporting.
• Manage departmental budgets and resources effectively within fiscal guidelines.

QUALIFICATIONS

• Bachelor's degree in Human Resources, Business Administration, or related field
• A seasoned HR leader with at least 10 years broad experience across all HR disciplines
• Strong strategic thinking with the ability to translate vision into actionable plans
• Proven track record in organisational development and change management
• Excellent stakeholder management and influencing skills, with experience engaging senior leadership and Boards
• Passion for developing people and building high-performing teams
• High level of integrity, professionalism, and alignment with The Salvation Army's mission and values

OTHER INFORMATION

Working Location

Singapore Regional Headquarters

20 Bishan Street 22, Singapore 579768

Working Hours

8.30am to 5.00pm, 5 day work week

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. the processing of this employment application
2. the administration of the employment with TSA and
3. sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

Please note that your application will be sent to and reviewed by the direct employer - The Salvation Army Singapore