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At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.
We are looking for
Head Baker to join our team!
Job Responsibilities
- Lead and oversee all bakery operations, ensuring consistent quality and production standards.
- Plan and manage daily bakery production for hotel outlets, restaurants, banquet functions, events, and in-room dining.
- Develop and introduce innovative bread, pastry, and bakery products to enhance guest satisfaction.
- Supervise, coach, and train bakery associates to maintain high levels of performance and productivity.
- Ensure all bakery products meet Shangri-La's quality, presentation, and brand standards.
- Monitor food costs, labour costs, and wastage to achieve operational efficiency and budget targets.
- Maintain strict compliance with food safety, hygiene, sanitation, and HACCP standards.
- Manage inventory, stock rotation, purchasing, and supplier relationships to ensure uninterrupted operations.
- Work closely with the Executive Pastry Chef, Executive Chef, Culinary and F&B teams to support promotions and special events.
- Ensure bakery equipment is properly maintained and workplace health and safety standards are adhered to.
Job Requirements
- Diploma, Certificate, or professional qualification in Baking, Pastry Arts, Culinary Arts, or a related field.
- Minimum 10 years of relevant bakery experience, including at least 4 years in a supervisory or leadership role.
- Strong knowledge of artisan bread making, pastry production, viennoiserie, and contemporary baking techniques.
- Proven ability to lead, motivate, and develop a bakery team in a fast-paced environment.
- Strong planning, organisational, and time management skills.
- Good understanding of food safety regulations, HACCP, and hygiene standards.
- Creative mindset with a passion for product innovation and quality excellence.
- Able to work flexible shifts, including weekends and public holidays.
