Company Overview
Fresh Aura Private Limited is a family-owned neighborhood salon known for affordable, high-quality looks and friendly service. We welcome clients of all ages and focus on building lasting relationships in a warm, community-oriented environment.
Job Summary
To oversee daily salon operations, lead staff, and deliver excellent customer service to ensure profitability and maintain high service standards.
Responsibilities
- Recruit, hire, onboard, and train stylists and support staff to build a skilled and motivated team
- Conduct staff performance evaluations and manage payroll to maintain workforce efficiency and accuracy
- Create and manage staff schedules to ensure adequate coverage and smooth salon operations
- Open and close the salon while ensuring compliance with sanitation and health regulations
- Monitor and maintain salon equipment functionality to support uninterrupted service delivery
- Handle customer complaints promptly and effectively to enhance customer satisfaction and loyalty
- Drive retail and service sales by managing inventory levels, ordering supplies, and executing marketing promotions
- Monitor daily, weekly, and monthly financial performance to meet budget and profitability goals
- Manage cash flow, process POS transactions, and oversee staff commissions to maintain financial accuracy
- Utilize salon management software and Microsoft Office tools to streamline operations and reporting
- Maintain high organizational standards and attention to detail in a fast-paced salon environment
Required competencies and certifications
- Proven experience managing a salon
- Valid cosmetology license
Preferred competencies and qualifications
- Proficiency with salon management software
- Strong communication, leadership, and customer service skills
- Highly organized and detail-oriented
