Job Summary
Manage daily salon operations to ensure high-quality service delivery. Lead hairstylists and staff to achieve customer satisfaction while maintaining hygiene standards and efficient inventory control.
Responsibilities
- Lead daily salon operations to ensure smooth workflow and service excellence
- Supervise hairstylists and staff to maintain high performance and teamwork
- Communicate effectively with customers to address needs and enhance satisfaction
- Schedule appointments to optimize salon capacity and customer convenience
- Monitor and manage salon inventory to ensure availability of products and supplies
- Promote salon services to increase customer engagement and sales
- Enforce hygiene and service quality standards to comply with health regulations
- Work on weekends and public holidays to support business operations
Preferred competencies and qualifications
- Knowledge of hair treatments, colouring, and styling techniques
- Experience in customer service within a salon environment
- Ability to manage sales and handle salon products efficiently
