HAIR CONSULTANT

Roles & Responsibilities

. Conduct professional scalp and hair analysis for customers.

. Provide personalized recommendations for hair care products and packages to customers.

. Administer comprehensive hair treatment services, including washing, massaging, applying treatment products, and blow-drying.

. Follow up with customers on the effectiveness of the hair treatments.

. Maintain the Centre's equipment, hygiene, and professional standards.

. Update customers detailed information and treatment progress.

. Introduce customers to new promotions and membership programs at the Centre.

. Ensure the provision of all services and consultations according to customers needs, ensuring satisfaction.

. Track customers daily appointments, manage schedules, and prepare for upcoming appointments.

. Responsible for replenishing the Centre's inventory and keeping accurate records of incoming and outgoing goods to ensure that inventory is adequate and effectively managed.

. Responsible for performing all cashiering related duties and ensuring that all cashiering activities run smoothly and accurately.

. Actively participate in training programs organized by the company's management.

. Collaborate with the marketing department in activities such as filming, live streaming, online, and offline promotional events.

. Perform other duties assigned by the company's management/supervisor.

Requirements

. Minimum 2 years of proven work experience

. Excellent interpersonal, communication and customer service skills

. Friendly personality, self-motivated, and sales oriented

. Able commit to retail hours and workplace relocation

. Ability to perform hair dressing duties