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Guest Relations Supervisor

1-4 Years
SGD 5,600 - 6,500 per month
  • Posted 11 hours ago
  • Be among the first 10 applicants

Job Description

Job Desciption

  • Welcomes and greets customers
  • Ensure good personal grooming standards and portray professional image to the customers
  • Build rapport with customers and manage their needs and expectations
  • Attend to customer's enquiries, propose menu, prepare quotation and coordinate events
  • Upsell menu items to customers professionally
  • Engage and provide excellent customer service to ensue pleasant dining experience
  • Handle complaints in a timely manner and manage first level of service recovery
  • Train Leading Hostess to provide exceptional service to customers
  • Any other ad-hoc jobs or duties assigned by the Manager from time to time

More Info

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Job ID: 152595351

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