Guest Relations Officer (Hotel Front Desk)
Nearest MRT Station: Bugis
Salary: $2500
Job Description:
- Assist guests with check-in and check-out, according to establish standards and procedures.
- Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
- Maintain good guest relations with in-house guests at all times.
- Interact and attend to guest's enquires.
- Monitor emails and queries by responding effectively.
- Handle cashiering duties.
- Anticipate to guest needs and requirements
Job requirements:
- Proficient in MS Word, Excel and PowerPoint applications
- Basic knowledge of computer application
- Able to perform rotating shift, PH and weekends
- Courteous, well-groomed with a pleasant disposition.
- Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.
- Attention to detail is essential
- Team player, who values teamwork, has good team-building skills, and is able to communicate effectively with all levels of employees
- Coordinates with Housekeeping team on room status.
Prefer Singaporean citizens or Permanent Residents (PRs)
We regret that only shortlisted applicants will be notified.
Kindly please Whatsapp me with your most updated resume at +6598209696 ( Candy Tan )
Email: [Confidential Information]
Recruitment Support Pte. Ltd.|EA License No.: 24C2598|Reg No.: R21103133
