About the Restaurant
The Black Pearl, is our newly opened fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.
The restaurant is within walking distance from Bras Basah MRT station and City Hall MRT station.
Job Responsibilities
- Create a welcoming and pleasant atmosphere for guests, ensure smooth seating arrangements, and provide excellent customer service
- Process payments, handle cash transactions with precision, and utilize the Point of Sale (POS) system efficiently
- Enhance the overall dining experience for customers by being a friendly and organized presence at the front of the restaurant
- Make reservations via phone or email and promptly respond to guest inquiries
- Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
- Maintain guest profiles and history, noting special occasions and requests
- Escort guests to their table and provide recommendation and information proactively
- Upsell special promotions and events to guests
- Adhere to the compliance of sanitation and safety regulations
Job Requirements
- 1 year of relevant experience
- Well-groomed, clean, and professional appearance
- strong customer service skills with a passion for creating memorable experiences
- Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
